Medical Assistant

5 days ago


Sandy Springs, United States PIH Health Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Assistant to join our team at Northwest Ga Surgery Center. As the first point of contact for our patients, you will be responsible for greeting and checking-in patients, verifying patient information, and assisting with scheduling and transport of patients throughout the surgical facility.

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will be responsible for rounding in the lobby to communicate delays, recover service issues, and offer comfort measures as needed to patients and their families.

We are looking for a candidate who is customer service-focused, exudes compassion and empathy, and understands and follows the goals of our organization's be KIND initiative.

Responsibilities
  • Assist with scheduling patients and registering patients during check-in/check-out procedures
  • Provide exceptional customer service to patients and their families
  • Communicate effectively with patients, staff, and physicians
  • Maintain accurate and up-to-date patient records
  • Assist with transporting patients throughout the facility
Requirements
  • High school diploma or equivalent required
  • Medical Assistant certification or training preferred
  • 1-2 years of experience in a medical office or healthcare setting
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment


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