VP/SVP, New Business Development

3 months ago


Philadelphia, United States OPEN Health Full time

SVP, New Business Development (Scientific Communications)

One vacancy; ideal candidate for this role will be East coast based in order to accommodate client needs.

Job Summary

Our SVP, New Business Development (Scientific Communications) is responsible for winning new business for a Center of Excellence (COE) in our Scientific Communications Practice, covering Publications and Medical Communications services. With their deep understanding of Publications, Medical Affairs and Commercial client needs, extensive client relationships across the industry, and business development expertise, they play a critical leadership role in the growth of the COE.

Our SVP, Commercial (Scientific Communications) has a hunger and drive for new business development (NBD); they have the skills and experience necessary to build senior client partnerships, recommend the most effective solutions to meet clients’ needs, and sell OPEN Health’s Scientific Communications offering confidently and passionately. They also promote and stand behind OPEN Health’s values, inspiring colleagues from across the COE and the wider organization to unite to drive growth and success.

Performance will be measured on the value of NBD wins. At OPEN Health, NBD is defined as programs of work (accounts) won for client teams outside of the current client base, so new client companies, or expansion into the ‘white space’ in our existing client companies supporting new geographies, therapy areas or assets.

Essential Duties & Responsibilities

Owning and driving the NBD plan for the COE. Bringing deep client and market insight to strategically plan the COE’s growth, working collaboratively with the COE leadership team. Define the COE’s positioning in the market. Plan marketing and thought leadership, client targeting, and the continual evolution of a profitable service offering that meets current and future client needs Overseeing marketing, thought leadership and business development content for the COE. Ensure external communications about the COE are aligned with the COE’s positioning and growth strategy, as well as with that of the wider organization Maximizing own client network to drive leads and opportunities. Reaching out to your extensive contacts to generate NBD leads, and nurturing these through consultancy-based conversations to drive new proposal/pitch opportunities. To include unlocking opportunities to win business outside of formal RFP/pitch processes Supporting your colleagues to maximize and create their own contacts and leads. Working with colleagues in your COE and across the Commercial function (especially the Demand Generation team) to support their own outreach to potential clients to drive leads and opportunities aligned to the growth plan Overseeing and maximizing the NBD pipeline. Ownership and accountability for the COE’s new business development pipeline, ensuring this is appropriately tracked in the CRM, and that every lead and opportunity is effectively nurtured, triaged, resourced and maximized Ensuring leads and opportunities are converted to wins. Ownership of the COE’s pitch process, ensuring that this aligns with the needs of the COE, as well as supporting efficient collaboration on integrated proposals/pitches with other OPEN Health COEs. Oversight of all COE NBD pitches and proposals, working closely with the assigned team. Work with COE teams and prospective clients to clearly define the brief, and ensure the delivered proposal/presentation and pricing drive a win. As appropriate, offering strategic oversight and setting the win strategy, leading the pitch, and attending personally

Experience, Skills, and Qualifications

Extensive experience and success delivering and selling Publications and Medical Communications services at global scientific communications agencies and/or in-house client teams, with deep insight into the needs of OPEN Health’s clients Documented success in building a client network, cultivating new business prospects and leading new business wins to hit financial targets Strategic and entrepreneurial mindset; ability to think critically and problem solve; proven business acumen that leads to business expansion Strong negotiation skills; ability to lead commercial negotiation with clients at a senior level, driving to a positive outcome for both parties while maintaining strong relationships Exceptional leadership, collaboration, and partnership skills with both internal and external stakeholders Professional and confident approach with excellent written, verbal, and presentation skills and an outstanding attention to detail including presentation development and delivery Ability to thrive in a fast-paced, evolving environment while maintaining a ‘can-do’ attitude and a strong sense of ownership, pride and accountability Organized with the ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate, problem solve, and set clear expectations Enthusiastic, team player, self-motivated attitude and demeanor Proficient in MS365 including Word, Excel, Power Point, Excel, Outlook and Teams

Travel Requirements

30% potential travel, including internationally

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