Service Technician Group Leader |Volvo Westlake

4 weeks ago

Thousand Oaks, United States Rusnak Full time

Overview

re you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you

JOIN OUR TEAM

Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 15 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers’ exquisite taste by offering 12 extraordinary brands of the most sought after luxury cars.

Our  Volvo Cars dealership in Thousand Oaks is seeking  Service Technicians Group Leader.  This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively, efficiently, and correctly repairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency rate goals as well as franchise goals and objectives. 

Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s.

WHAT WE OFFER

Professional development and opportunities to grow within a well-respected company Competitive Pay Health Insurance Coverage (medical, dental, vision, and life) Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) 401(k) Retirement Plan Flexible Spending Account Paid Time-Off (vacation pay, sick pay, holiday pay) Parental Leave Employee Perks (sports games, theme parks, Employee Referral Bonus Program

*Compensation will be based on experience and skill level.

*To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. 

Responsibilities

Consistently Ensures Client Satisfaction and Safety by Effectively, Efficiently, and Safely Repairing Vehicles Right the First Time, Every Time

Effectively utilizes manufacturer recommended diagnosis and repair processes. Promptly seeks clarification and/or management input, if Client concern, objective, or correct course of action is unclear. Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern. Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge. Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents. Provide first level support to technicians with technical questions Assist shop foremen, service advisors and service manager as needed with technical concerns/road tests.


Effectively and Efficiently Achieves Proficiency Rate

Consistently participates in determination of personal performance targets; sets challenging goals. Organizes work and work tools to minimize damage and/or loss. Required to successfully pass and remain current on all certification testing.

Qualifications

Experience (desired): Two (2) years’ related and progressively responsible automotive retailer, brand-specific service technician experience

Degree/Diploma

High School Diploma/GED : Desired

Licenses Required

Valid CA Driver License

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