Assistant Supervisor

3 weeks ago

New York, United States City of New York Full time

**THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $73,**

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the City receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children's Services (ECS), and the Office of Special Investigations (OSI).

Emergency Children’s Services (ECS) is the after-hours service component of NYC Children’s Services. ECS’s child protective services staff conduct initial investigations of reported abuse and neglect cases after standard working hours, from 4:00pm to 8:00am, Mondays through Fridays; 24 hours a day during weekends and holidays; and serving as the hub for field operation as needed during emergency events or natural disasters such as snowstorms, hurricanes, etc. ECS child protective staff generally perform the same functions as child protective staff in Borough office PD Units. ECS is based in Manhattan, but staff investigate cases throughout the city. Emergency Children’s Services (ECS) is the after-hours service component of NYC Children’s Services.

Under the general supervision of the Child Protective Supervisor Level II, with moderate latitude for the exercise of independent action and decision making, the Child Protective Specialist Supervisor I will be responsible for the following:

- Utilize social services skills and experience to work with more sensitive and difficult cases involving investigations of abuse or neglect.
- Function as a consultant to caseworkers, offering resource information related to human service providers, legal services, etc.
- Serve as quality assurance function by reviewing narrative reports and supervisory controls, sampling data, reconciling figures and ensuring consistency and accuracy of data.
- Provide unit supervisory coverage in the absence of the Supervisor II, and at the discretion of the CPM, may and sign off on any case actions or forms, which would ordinarily require the Supervisor II’s signature.
- Make field visits, at the direction of the Supervisor II, for the purposes of investigation or consultation and to ensure that unit’s mandated monthly visits are completed with his/her role flexibility.
- Develop a plan for deployment of cases when caseload dispersal is necessary, perform related tasks.
- Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to subordinates on a regular basis.
- Attend, participate and provide support to Child Protective Specialist staff with all type of conferences.
- Make field visits for the purposes of investigation or consultation.
- Provide a written review and face to face conference with the CPS staff on the 5 days and 25 days review on each case active in the unit.
- Review FSS, FASP, LTS and FAD as part of the 5 days review.
- Cover Child Protective Specialist caseloads when the worker is on medical leave and/or vacation.
- Assist the Supervisor II with the review of determination and corrective action letters prior to them being sent to either foster care agencies and daycare.

The preferred candidate should possess the following:

- Record of proven managerial or supervisory accomplishments in child protection or a closely related human service field.
- Master of Social Work degree or Master’s degree in a related discipline.
- Excellent communications skills.
- Ability to deal tactfully and effectively with diverse constituencies at all levels.
- Extensive understanding of child welfare issues.
- Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare system.
- Familiarity working with NYC’s diverse communities.
- Experience and ability to step into an existing unit and assume all responsibility quickly.
- Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position.

Please Note:

- This position is open to employees currently serving in the permanent civil service title of Child Protective Specialist Supervisor and permanent Child Protective Specialist who took and passed exam #.
- It is important that you have taken the Promotional Child Protective Specialist Supervisor Exam #, and passed the exam in the civil Service title listed above in order to avoid being "bumped" out of your position when the Eligible List for this title is established.

To Apply

APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job# .
For all other applicants go to and search for Job ID# Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use. Only candidates selected for an interview will be contacted.


Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience.

Note: Section -a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.


55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at class="jobad-residencyRequirement"> Residency RequirementNew York City Residency is not required for this position

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