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Account Manager I, National Accounts

1 month ago

Richardson, United States HCSC Full time

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future

Job Summary Responsible for supporting sales or account management personnel in the prospecting. Acquiring or renewing of business. Responsibilities can include conducting research on inquiries, resolving issues by working across divisions. Communicating with brokers and clients. Assisting in gathering information for proposals. Maintaining databases. Preparing reports and conducting analysis. And assisting or participating in enrollment sessions.
This is a Hybrid/Flex position, working three days per week in the Richardson, TX office and two days per week remotely.
  • Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
  • Research inquiries received from customers or company representatives.
  • Coordinate research through internal contacts.
  • Bring issues to Sales and Account Management personnel.
  • Respond directly to customer or company representative.
  • May coordinate meetings.
  • May conduct research for prospective business.
  • Gather data, create and/or maintain databases.
  • Participate in enrollments. Prepare materials for enrollment sessions.
  • Prepare documentation for prospective or existing customers. Review information received for completeness.
  • Develop relationships with customer representatives.
  • Research and prepare utilization reports. Summarize and analyze results for Sales or Account staff.
  • Respond to questions from prospect regarding benefit information and available benefit options.
  • Obtain and maintain sales general agent license for applicable state of operations.
  • May include some travel.

Required Job Qualifications:

  • Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
  • Bachelor's Degree AND 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
  • Organizational and project implementation skills, phone customer service skills, presentation skills
  • Verbal and written communications skills to interact to interact with internal and external contacts
  • PC proficiency to include Excel, Word, PowerPoint. and sales system
  • Willingness and ability for occasional travel
  • Associate's or Bachelor's Degree

Preferred Job Qualifications:

  • Associate's or Bachelor's Degree

This is a Hybrid/Flex position, working three days per week in the Richardson, TX office and two days per week remotely.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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