Guest Care Center Representative-PT

1 month ago

WinstonSalem, United States Lowes Foods Full time

Overview

As a Guest Services Representative in our corporate office call center, you’ll join a dynamic team that provides extraordinary service to Lowes Foods’ guests and hosts. You’ll be on the front lines, with the opportunity to be a “life-saver” for our guests. You’ll gain valuable career experience through the use of several key pieces of technology, supporting our eCommerce channel – the fastest-growing part of our business – and most importantly, gain experience with the core aspects of personalized guest service.

In your work with Lowes Foods stores along with several of our internal departments (including eCommerce, Marketing, and Operations), you’ll build rewarding relationships and gain valuable experience and insight into several parts of our business.

The ideal candidate will be a “people person” who works well in a collaborative, fun, and fast-paced setting and is comfortable working with guests to provide answers, solutions, and listen to their feedback.

Responsibilities

Support the growth of our eCommerce business through order management and online/chat support Collaborate with cross-functional departments to provide guest feedback, insights, and escalate issues to help improve our overall guest experience Analyze and develop creative solutions based on guest feedback Assist field personnel with troubleshooting and solutions that include technology systems, marketing programs, promotions and more Work with store hosts and internal resources to facilitate guest satisfaction

Qualifications

Proven strong guest service orientation and skills. Excellent oral and written communication skills. Ability to articulately relate to guests via telephone. Proven ability to follow policies, accept internal controls and supervision and work within the given rules. Proficient with personal computers, Microsoft Word and Excel programs. Ability to maintain confidentiality at all times. Good analytic and critical thinking skills necessary. Proven ability to handle pressure and maintain a pleasant and courteous manner. Must be courteous and professional at all times. Ability to multi-task with ease, think clearly, be objective in decision making, team player and get along with others in a fast-paced environment. Ability to sit, use a PC, and interact via telephone and e-mail for long periods of time required. Also, ability to infrequently lift 25 lbs., if necessary. Bilingual fluency is preferred. Must be able to work flexible shifts including evening and weekends.

Benefits

FULL-TIME Benefits: Medical/Dental/Vision Benefits Automatic 401(k) enrollment with Company match (after 90 days of service) Pension Plan "Time Away from Work" Benefits (vacation and personal days) Employee Assistance Program (EAP) Group Life and Accidental Death & Dismemberment Insurance Business Travel Accident Insurance Short-Term and Long-Term Disability Direct Deposit Truliant Federal Credit Union Membership Privileges "At Work" Bank Membership Privileges Education and Development – Tuition Assistance and Scholarships Employee Discount Annual Performance Reviews Management Bonus Plan Flexible Scheduling Opportunities for Advancement Critical Illness and Accident Insurance Auto, Home, & Pet Insurance PART-TIME Benefits: Dental/Vision Benefits Group Life Insurance Short-term Disability Employee Assistance Program (EAP) Direct Deposit Truliant Federal Credit Union Membership Privileges Education and Development – Tuition Assistance and Scholarships Employee Discount discount on private label products purchased at Lowes Foods & double gas rewards Annual Performance Reviews Flexible Scheduling Opportunities for Cross-Training Critical Illness and Accident Insurance

  • Guest Care Center Representative-PT

    2 months ago

    Winston Salem, United States Lowes Full time

    As a Guest Services Representative in our corporate office call center, you'll join a dynamic team that provides extraordinary service to Lowes Foods' guests and hosts. You'll be on the front lines, with the opportunity to be a "life-saver" for our g Representative, Guest Service, eCommerce, Guest, Retail, Grocery

  • Guest Care Center Representative-PT

    4 weeks ago

    Winston Salem, United States Lowes Foods Full time

    Overview As a Guest Services Representative in our corporate office call center, you'll join a dynamic team that provides extraordinary service to Lowes Foods' guests and hosts. You'll be on the front lines, with the opportunity to be a "life-saver" for our guests. You'll gain valuable career experience through the use of several key pieces of technology,...

  • Guest Services Representative

    1 month ago

    Winston-Salem, United States Novant Health Full time

    The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests’ remarkable...

  • Guest Services Representative II

    4 weeks ago

    Winston-Salem, United States Novant Health Full time

    Overview The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service to patients and their loved ones during many phases of the patient’s care and sets the tone for the patient’s and guest’s remarkable...

  • Guest Service Representative

    1 month ago

    Winston-Salem, United States Nothing Bundt Cakes #132 Full time

    Job DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFree uniformsCOMPANY AND CULTURE:At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations...

  • Guest Services Representative

    1 month ago

    Winston-Salem, North Carolina, United States Atrium Health Full time

    Overview FLSA Status:Nonexempt Original Date:Last Revision: March 2018JOB SUMMARY:Meets a variety of guest-related information needs for the Guest Services Center, promoting a professional and positive image of the Information Services Program and Medical CenterEDUCATION/EXPERIENCE:High school diploma or GED equivalent with three years of work experience....

  • Guest Service Representative

    2 weeks ago

    Winston-Salem, United States Holiday Inn Express Full time

    '''Job Summary''' We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we...

  • PT Hostess

    1 day ago

    Winston-Salem, United States Allegiance Staffing Full time

    Job DescriptionJob DescriptionAllegiance Staffing Greensboro is seeking for PT Hostess / Server for the Winston Salem area:Positions details:Pay Rate- $13.00 per hour Shift: 5a – 11amPart Time consists of 3 to 4 days a week Guaranteed, plus if needed associates will be called in.Temp to Hire OpportunityWinston Salem, NCRequirements for PT Hostess / Server...

  • Guest Service Representative

    2 weeks ago

    Salem, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll...

  • Key Holder

    2 weeks ago

    Winston-Salem, United States Nothing Bundt Cakes #132 Full time

    Job DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFree uniformsCOMPANY AND CULTURE:At Nothing Bundt Cakes, the Key Holder assists with opening and closing duties, helps lead Guest Service and helps bridge the gap between frosting and Guest Services by crafting orders. You get to be a part of the joy that our guests experience whenever...

  • Key Holder Guest Service Representative Crafter

    1 week ago

    Winston-Salem, United States Nothing Bundt Cakes #132 Full time

    Benefits: Company parties Employee discounts Free uniforms COMPANY AND CULTURE: At Nothing Bundt Cakes, the Key Holder assists with opening and closing duties, helps lead Guest Service and helps bridge the gap between frosting and Guest Services by crafting orders. You get to be a part of the joy that our guests experience whenever they enjoy our decorated...

  • Key Holder

    2 weeks ago

    Winston-Salem, United States Nothing Bundt Cakes #132 Full time

    Benefits: Company parties Employee discounts Free uniforms COMPANY AND CULTURE:At Nothing Bundt Cakes, the Key Holder assists with opening and closing duties, helps lead Guest Service and helps bridge the gap between frosting and Guest Services by crafting orders.  You get to be a part of the joy that our guests experience whenever they...

  • Guest Service and Sales

    3 weeks ago

    Winston Salem, United States Cracker Barrel Full time

    US-NC-Winston SalemAs a Guest Service and Sales (GSS) expert, you’ll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand.You’ll be the first and last face our guests see, so you must have a “Pleasing People” attitude. From the host stand to cash register and everything in...

  • Animal Care Attendant

    1 month ago

    Winston-Salem, United States Destination Pet, LLC Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! Pet care is a journey. Welcome to your destination! We are...

  • Guest Experience Manager

    4 weeks ago

    Winston Salem, United States Cava Full time

    Guest Experience Manager Now Hiring Guest Experience Managers! CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA...

  • Guest Experience Manager

    2 weeks ago

    Winston-Salem, United States CAVA - Winston Salem Full time

    Job DescriptionJob DescriptionGuest Experience ManagerNow Hiring Guest Experience Managers!CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants...

  • PT (Physical Therapist), Full Time Visits

    1 month ago

    Winston-Salem, United States Bayada Full time

    Description $3,000 Sign On Bonus for Full Time!BAYADA Home Health Care is currently seeking a Physical Therapist, PT, for a full time opportunity performing Senior Living and Assisted Living Visits throughout Forsyth County. One year prior clinical experience as a licensed Physical Therapist is required. As a home care Physical Therapist, you will be an...

  • PHYSICAL THERAPIST

    5 days ago

    Winston Salem, United States Liberty Health Full time

    Liberty Cares With Compassion ***$10,000 Sign-On Bonus*** At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: PHYSICAL THERAPIST (PT) Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their...

  • Lead Customer Service Representative

    1 week ago

    Winston-Salem, United States Destination Pet, LLC Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us Pet care is a journey. Welcome to your destination We are...

  • Call Center Representative

    3 weeks ago

    Winston-Salem, United States Brock & Scott PLLC Full time

    About the Organization Brock & Scott, PLLC is a full service law firm with extensive experience serving the financial sector. With offices across Alabama, Florida, Georgia, Maryland, Michigan, Kentucky, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Rhode Island, Connecticut, Maine, Massachusetts, New Hampshire and...