70230-Customer Experience Coor

2 months ago


La Verne, United States TJX Companies, Inc. Full time

 

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 1153 || 2340 Foothill Blvd || La Verne || CA || 91750

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $17.00 to $17.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marshalls Store 1153 || 2340 Foothill Blvd || La Verne || CA || 91750



  • La Verne, United States Andersen Commercial Plumbing, LLC Full time

    Andersen Commercial Plumbing, recognized as Southern California's Top Service Commercial Companies, is currently seeking a CSR.What you will do:·        Work directly with customers through inbound calls. Calls range from booking a service call to follow up calls regarding a previous service.·        Listen and understand customers issues,...


  • La Verne, United States Andersen Commercial Plumbing, LLC Full time

    Andersen Commercial Plumbing, recognized as Southern California's Top Service Commercial Companies, is currently seeking a CSR.What you will do:·        Work directly with customers through inbound calls. Calls range from booking a service call to follow up calls regarding a previous service.·        Listen and understand customers issues,...


  • La Verne, California, United States Michaels Stores Full time

    Position Overview:As a vital part of our team, you will be responsible for delivering exceptional customer service and assisting shoppers in navigating our store effectively.Key Responsibilities:Provide a welcoming atmosphere for all customers.Assist customers in locating products and making informed choices.Ensure a smooth and efficient checkout process for...


  • La Verne, United States PAT Vitamins Full time

    Order Processing, Logistics, and other customer service related functions. This position also provides technical sales support to the customers. Management experience a plus.People Friendly Character RequiredDetail oriented a plusPositive and team work attitudeMultitask and job priortizing skills necessaryTechnical Support experience in cosmetic, food and...


  • La Verne, United States Hiring Now! Full time

    Order Processing, Logistics, and other customer service related functions. This position also provides technical sales support to the customers. Management experience a plus.People Friendly Character RequiredDetail oriented a plusPositive and team work attitudeMultitask and job priortizing skills necessaryTechnical Support experience in cosmetic, food and...

  • Customer Service Rep

    2 months ago


    La Verne, United States Kimco Staffing Full time

    Kimco Staffing is seeking a P-T Customer Service Representative. Location: La Verne, CA $20.00 to $21.00per hour Start with 15 hours per week(Preferably Monday, Wednesday and Friday.5 hours per day). Responsibilities: Assist with daily data entry tasks. Update and maintain product information in our database. Collaborate with team members to ensure smooth...


  • La Verne, California, United States American Golf Full time

    Overview ABOUT AMERICAN GOLF American Golf stands as a prominent leader in the golf sector, recognized for its innovative and exceptional approach to golf course management. With over five decades of experience in owning, leasing, and managing golf courses and country clubs, American Golf has positioned itself as an expert in optimizing the...


  • La Plata, United States Weis Markets Full time

    Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 100 Drury Drive Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the...


  • La Plata, United States WEIS LLC Full time

    Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 100 Drury Drive Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible...


  • La Mesa, United States ZipRecruiter Full time

    Customer Service Representative – San Diego, CA Salary: $20.35 per hour / $41,005.25 annually When you grow, GEICO grows. If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego, CA office....


  • La Vergne, United States Goodwill San Antonio Full time

    Job Description Director Customer Experience - 181111 **Description** GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY ...


  • Greater LA Area, United States BlackLine Full time

    Get to Know Us:It's fun to work in a company where people truly believe in what they're doing At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process....


  • La Quinta, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • La Mesa, United States Lee Hecht Harrison Nederland B.V. Full time

    LHH Recruitment Solutions is seeking a dynamic and customer-centric individual to join our client's team as a Bilingual Customer Experience Specialist. As a vital member of our customer service department, you will be responsible for delivering exceptional service to our diverse clientele. This is a great opportunity to grow and gain new skills with a...

  • Retail-Admin Coor

    2 days ago


    La Canada Flintridge, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Packaging Associate

    1 month ago


    La Crosse, United States Inland Label and Marketing Services Full time

    Who is Inland: Inland Packaging is a local label and packaging manufacturer seeking a Full Time Label Line Associate to join our growing team. Here at Inland, we print labels for brands like Kraft Heinz, New Glarus Brewing, Clorox, Leinenkugel’s, and Coors Light. Inland is a family-owned business (80 years- to be exact) that invests in cutting edge...

  • Service Team Member

    2 months ago


    La Verne, United States Michaels Stores Full time

    Store - LA-LA VERNE, CA - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throu Team Member, Customer Service, Retail, Merchandise, Store


  • La Verne, California, United States Michaels Stores Full time

    Position Overview:As a vital member of our team, you will play a key role in enhancing the shopping experience for our customers. Key Responsibilities:Provide exceptional customer service by assisting shoppers in locating products and answering inquiries.Facilitate a smooth and efficient checkout process, ensuring a positive experience for all...


  • La Verne, California, United States Michaels Stores Full time

    Position Overview:As a vital part of our team, you will provide exceptional customer service in a retail environment. Key Responsibilities:Assist customers in locating products and making informed purchasing decisions.Ensure a smooth and efficient checkout process for all customers.Participate in receiving and stocking merchandise to maintain store...

  • Field Service Mechanic

    2 months ago


    La Verne, United States Haaker Equipment Company Full time

    Job DescriptionJob DescriptionJOB TITLE: Total Clean Field Service Mechanic (Apprentice)REPORTS TO: Service ManagerHOURS AND PAY SCHEDULE: Normal hours are 7:00AM to 3:30 PM Monday through Friday. This position is non exempt.JOB SUMMARY: This position is of the Journeyman level skill. Requires individual to work under the supervision of the Service Manager...