Account Manager

4 weeks ago


Devens, United States Ryder System, Inc. Full time

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (-applicant-privacy-policy)

Remote position with 50% travel throughout the Northeast region of the U.S.

BA degree not required. We are willing to accept a combination of education and experience in lieu of degree.

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

The salary for this position ranges from $80,000 to $95,000. Salaries may be supplemented with a 10% bonus as applicable and/or as business conditions allow.

MOVE YOUR CAREER FORWARD WITH RYDER

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World

Summary

This position is responsible for managing customer satisfaction for a specifically assigned customer(s). The Account Manager will develop, maintain and manage the relationship between internal field operations and their assigned client by owning processes that add value to the client. A successful Account Manager will search for, communicate and implement new and creative methods to improve customer service, increase productivity and drive out cost. The Account Manager will be responsible for leadership of employees as well as profitable management of the functional areas within his/her span of control.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. 12 weeks of paid maternity leave. Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW

Essential Functions

Proactively and regularly communicate with customers. Provide regular reporting /presentations as requested by customer and internal stakeholders. Include cost studies, measurement tools, key performance indicators and utilization studies. Engage in daily, weekly and season capacity forecast planning and execution with the customer. Lead implementation efforts for the successful onboarding of new business and clients. Provide start up assistance - equipment resets, driver hiring requests, system implementation, and customer specific process training. Provide data used for contract renewals, rate increases and to evaluate changes in business by preparing operating assumptions for the account. Assist leadership by overseeing the execution and implementation and measurement of Key Performance Indicators and supporting recommendations to drive out costs and add value to the customer, as well as prepare for annual account assessments and mid-year business reviews, and other on going customer presentations, contract renewals , and new business opportunities. Cultivate relationships with external carriers regarding freight availability, service issues, and increase market capacity while maintaining communication with internal teams to increase volume opportunities. Manage exempt and non-exempt employees. Ensure accurate, timely invoicing and reporting is provided to the customer and, when needed, engage with the customer to resolve issues. Support payroll and billing activities as well as P&L responsibilities. Complete QBR's with the customer Develop and maintain account specific SOP for regional playbooks.

Additional Responsibilities

Must be available to work on a flexible schedule on the various work shifts. Performs other duties as assigned.

Skills and Abilities

Builds and manages effective teams. Strong leadership and motivating skills. Strong verbal and written communication skills. Excellent interpersonal skills within a diverse team environment. Demonstrates problem solving skills. Demonstrates analytical skills. Excellent organizational skills. Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines.

Qualifications

Bachelor's degree required in Finance, Business Administration/Management/Communication or Transportation/Logistics Three (3) years or more in Finance or Transportation/Logistics, preferred Three (3) years or more in Customer experience & Account Management, preferred Three (3) years or more in Dedicated Transportation, preferred Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required Excellent knowledge of Transportation and/or Warehouse Logistics operations Excellent knowledge of safety and security requirements

Travel

50%

DOT Regulated: None

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

\#FB

\#INDexempt

\#LI-RB

Job Category: Logistics

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (-applicant-privacy-policy)

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

\#wd


  • Staff Accountant

    3 weeks ago


    Devens, United States Commonwealth Fusion Systems Full time

    Staff Accountant Devens, MAFinance – Accounting /Full-time /HybridAs our Staff Accountant, you will report directly to the Accounting Manager to enable an accurate, timely, and efficient financial close process at CFS. We are a startup company that is moving rapidly to build a one-of-a-kind prototype fusion energy device, and this requires an...

  • Staff Accountant

    7 days ago


    Devens, Massachusetts, United States Commonwealth Fusion Systems Full time

    Staff Accountant Devens, MAFinance – Accounting /Full-time /HybridAs our Staff Accountant, you will report directly to the Accounting Manager to enable an accurate, timely, and efficient financial close process at CFS. We are a startup company that is moving rapidly to build a one-of-a-kind prototype fusion energy device, and this requires an...

  • Staff Accountant

    4 weeks ago


    Devens, United States Commonwealth Fusion Systems Full time

    Commonwealth Fusion Systems (CFS) has the fastest, lowest cost path to commercial fusion energy. CFS collaborates with MIT to leverage decades of research combined with groundbreaking new high-temperature superconducting (HTS) magnet technology. HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost. Our mission...

  • Staff Accountant

    1 week ago


    Devens, United States Commonwealth Fusion Systems Full time

    Commonwealth Fusion Systems (CFS) has the fastest, lowest cost path to commercial fusion energy. CFS collaborates with MIT to leverage decades of research combined with groundbreaking new high-temperature superconducting (HTS) magnet technology. HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost. Our mission...


  • Devens, United States Complete Staffing Solutions Full time

    Job DescriptionJob DescriptionAccounts Receivable Administrator Location:Devens, MAOpportunity to work with a great company!Apply Now! Hiring ASAP!Hours:•          Part Time or Full Time•          20 hours/week or 40 hours/weekJob Requirements:•          Accounts receivable experience•          Accounting software...


  • Devens, United States Johnson Controls Full time

    Description - External What you will do:  This position reports to the Strategic Account Service Support Team Manager. The individual will receive and process National Account customer service requests via inbound phone calls from the dedicated service support line, emails, or customer portals and will coordinate with appropriate District office...


  • Devens, United States Veranova L P Full time

    Job DescriptionJob DescriptionCompany DescriptionVeranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Job Summary The Senior...


  • Devens, United States Veranova L P Full time

    Job DescriptionJob DescriptionCompany DescriptionVeranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Job Summary The Senior...


  • Devens, United States Creative Financial Staffing Full time

    Job DescriptionCreative Financial Staffing has connected with a mission driven client in Devens, MA, seeking a Human Resources Manager to join their team. About the company:Incorporated almost 20 years ago with multiple entities, both national and internationalIntegrates cutting-edge technology and modern teaching methodsAdvocated for empowerment, diversity,...


  • Devens, United States Creative Financial Staffing Full time

    Creative Financial Staffing has connected with a mission driven client in Devens, MA, seeking a Human Resources Manager to join their team. About the company: Incorporated almost 20 years ago with multiple entities, both national and international Integrates cutting-edge technology and modern teaching methods Advocated for empowerment, diversity, equity,...


  • Devens, United States Creative Financial Staffing Full time

    Creative Financial Staffing has connected with a mission driven client in Devens, MA, seeking a Human Resources Manager to join their team. About the company: Incorporated almost 20 years ago with multiple entities, both national and international Integrates cutting-edge technology and modern teaching methods Advocated for empowerment, diversity, equity,...


  • Devens, United States Bristol-Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Devens, United States Bristol-Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Devens, Massachusetts, United States Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Devens, Massachusetts, United States Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Devens, United States O'Reilly Auto Parts Full time

    Responsible for assisting the DC manager in directing the day to day operations of a single distribution center. Assist in the direction of operations and communicate extensively with the distribution center manager on all matters pertaining to the operation of DC. **ESSENTIAL JOB FUNCTIONS** Assist the DC manager to oversee all aspects of a single...


  • Devens, Massachusetts, United States Bristol-Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Devens, United States Veranova Full time

    Company Description Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. We are looking for a Purchasing and Procurement Manager...


  • Devens, Massachusetts, United States Bristol Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Devens, Massachusetts, United States Bristol Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...