Sr. Complex Claims Analyst

1 month ago


St Peters, United States TEKsystems Full time

A large global corporate insurance company is hiring a Sr. Complex Claims Analyst to handle Directors & Officers (D&O) insurance claims. You will investigate, evaluate, and negotiate resolution of primary and excess claims, with a primary focus on complex Directors and Officers (D&O) claims, both private and public. You will be responsible for ensuring all claims are handled within authority limits and following our Claims Standards procedures and guidelines. You will promote third-party service providers to achieve economical results and will provide a high-quality service to our customers and maintain relationships with brokers, clients, and internal partners.

Key Responsibilities:

Investigate claims that involve complex liability issues on D&O claims. Evaluate and address coverage issues and determine appropriate reserving levels.  Negotiate and resolve complex D&O claims ensuring cost-effective, service-oriented solutions. Ensure claims are settled following settlement guidelines. Ensure all claims handled within authority limits, and following complex procedures and guidelines. Refer cases outside of authority level, preparing referral documentation and materials. Support establishment of claims management procedures on new business accounts in association with clients, brokers, and loss adjusters. Manage timely production of management information reports ( monthly major claims movements) and proactively identify loss trends. Promote subrogation processes. Input and maintain accurate claims records for designated accounts, within appropriate administration systems. Undertake audits of external service providers. Support acquisition of new business and retention of existing business (including client and broker negotiations where necessary). Proactively drive involvement of functional areas in Claims handling process, Underwriting, Operations. Report and present complex and contentious loss and claims information. Develop relationships with brokers and clients and other relevant partners ( third-party adjusters).

Requirements:

Bachelor's Degree required - Law Degree desirable. 5+ years’ experience handing complex D&O claims. Detailed understanding of D&O claims products, wordings, terms and conditions, and coverages. Solid knowledge of claim handling process from notification to settlement and recovery. A knowledge of reserving principles and practices. Ability to negotiate resolution with claimants and/or their lawyers. Demonstrated verbal and written communication skills, including via phone, written letters, and email communications. Proven track record in handling Liability claims involving complex coverage and damage issues. Detailed understanding of claims handling process. Demonstrate established relationships with brokers at peer level group and well established in local market. In-depth understanding of regional/local LoB insurance markets and competitor landscape.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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