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Claims Resolution Analyst
2 months ago
At Amerifleet Transportation, Inc., we prioritize a vibrant workplace culture. We actively seek input from our team to enhance our operations, and we value your suggestions.
As a Claims Specialist, your primary responsibilities will include evaluating and processing claims and expenses, managing new claims, and finalizing outstanding ones while collaborating with various internal departments.
Work Schedule: Monday to Friday (8 AM - 5 PM)
Hybrid work arrangement available post-training: 3 days in-office (Monday, Tuesday, Thursday) and 2 days remote (Wednesday and Friday).
Compensation: $22 - $25 per hour, based on experience.
Key Responsibilities:
- Gather and assess necessary documentation for effective claim resolution.
- Engage with Transportation Carriers, Insurers, and Customers to obtain vital information.
- Support the resolution of claims and facilitate payment collection.
- Oversee customer claims portals and generate monthly reports.
- Collaborate with external entities such as third-party claims management and insurance providers.
- Ensure collection of payments for damages attributed to the carrier.
- Take personal accountability for managing changes effectively.
- Analyze weekly data to identify trends among Drivers and Customers.
- Examine data to highlight damage trends for further action.
- Assist in implementing preventative strategies to minimize claims.
- Manage the entire claims mitigation process.
- Conduct end-of-month auditing and balancing checks.
- Perform additional tasks as assigned by management.
Qualifications:
- A minimum of a High School Diploma or equivalent is required.
- One to two years of experience in claims resolution is preferred.
- Proficient in Windows operating systems and Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Strong verbal and written communication skills.
- Ability to effectively organize, prioritize tasks, and manage multiple responsibilities simultaneously.
- Creative problem-solving skills with a capacity for innovative thinking.
- Exceptional customer service abilities.
- Familiarity with the Transportation or Automotive Industry is advantageous.
- Demonstrated personal accountability in managing change.
- Critical thinking skills to address and resolve issues effectively.
Employee Benefits:
At Amerifleet Transportation, Inc., we recognize that our employees are our most valuable asset. Our benefits package includes:
- Medical, Dental, and Vision Insurance coverage starting on the first day of the month following your start date.
- Company Paid Time Off.
- Eight Company Paid Holidays.
- 401(k) plan with auto-enrollment at 3%, effective on the first day of the month following your start date.
- Casual Dress Code.
About Amerifleet Transportation, Inc.
Amerifleet Transportation, Inc. is a leader in automotive logistics, specializing in comprehensive vehicle lifecycle solutions. Our client-focused approach is driven by our dedicated team, streamlined processes, and cutting-edge technology, setting us apart in the industry. We offer a wide range of services designed to support every stage of a vehicle's lifecycle, including transportation, customizable technology, national title and registration services, compliance solutions, and an expanding network of vehicle storage facilities across North America.
Amerifleet Transportation, Inc. is committed to fostering a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
