Information Desk Clerk

Found in: Talent US C2 - 2 weeks ago


Mount Holly, United States Virtua Full time


Summary:

Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.

Provide accurate information, directions and, receives and responds to all telephone inquiries.

Position Responsibilities:

• Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.

• Verifies all staff is wearing ID badge.

• Abides and enforces visiting hour policy and procedure.

• Communicates directions to all locations/departments within the facility.

• Receives and responds to all telephone inquiries and assists visitors with special needs.

Position Qualifications Required / Experience Required:

2 years customer service experience.

Strong verbal communication skills and excellent telephone etiquette.

Excellent interpersonal skills and team player.

Required Education:

High School diploma or equivalent.


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