Front Desk Clerk, Hotel,in Wilsonnc
3 weeks ago
Job Overview:
**Responsibilities**:
- Greet and welcome guests upon arrival
- Check-in/check-out guests efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate records
- Provide information about hotel services, amenities, and local attractions
- Maintain a tidy and organized front desk area
Qualifications:
- Previous experience in hospitality or hotel management preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent phone etiquette and communication skills
- Ability to work in a fast-paced environment while multitasking effectively
- Proficiency in using phone systems and computer software
- Bilingual proficiency is a plus for interacting with diverse guests
- Knowledge of front desk operations, guest relations, and customer service
Pay: $9.00 - $10.00 per hour
Expected hours: No less than 32 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
- On call
- Overnight shift
- Overtime
Work setting:
- In-person
Work Location: In person
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