Pool Operations Coordinator

1 month ago


North Attleborough, United States Goldfish Swim School Full time
Responsive recruiter Benefits: Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Training & development POSITION DESCRIPTION Title: Pool Operations Coordinator (POC) Reports To : Assistant General Manager FLSA Status : Non-exempt Direct Reports : Deck Supervisors  Job Summary: Oversee the quality and success of all pool and swim lesson operations:Maintain expert-level knowledge of the Goldfish Swim School curriculumManage Deck Supervisors, Swim Instructors and all other on-deck staffDeliver excellent swim lesson experiences based on the GSS curriculum and strong communications with students and parents/guardiansFacilitate excellent shift flow (huddles, teacher rotation, etc.) and sub when neededMaintain the pool environment and ensure compliance with our operational standards (roster management, cleaning checklists, etc)Monitor proper class placements and adjust class capacity to optimize efficiencies Develop staff through onboarding and ongoing training, holding them to high standards and improving their performance Act as a GSS “ambassador” to ensure a WOW customer experience and Make People Happy Live our core values as well as our leadership philosophies and practices Desired Skills & Abilities:  Positive, outgoing personality / a team player in a collaborative environment Excellent written and verbal communication skills Strong organizational skills and attention to detail Experience with G-Suite preferred (Docs, Sheets, Forms, Slides, etc) Able to problem solve in a fast-paced environment with competing deadlines and multiple projects Willingness to take direction and feedback in an effort to grow and improve Able to open/close facility Education/Experience: High school diploma or GED required. College degree preferred POC requires at least 1 year as a Deck Supervisor, or relevant experience 2+ years as a swim instructor preferred Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred Certificates & Licenses : CPR/AED, First Aid and Ellis Lifeguarding certifications required. Certified Pool Operator (CPO) certification required. Training will be provided. Work Environment: The employee will be regularly exposed to heat and humidity. Noise level is usually moderate. Minimum required availability: 4 days per week including 2 week nights and 1 weekend day. Compensation: $20.00 per hour

Compensation: $20.00 per hour

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