Customer Experience Associate

3 months ago


San Francisco, United States Genuine People Full time

Here at Genuine-People.com, customer experience is very important and we strive to provide quality service to all of our customers. Every decision is made with the intention of exceeding customer expectations.

The role consists of handling all aspects of the customer experience department. As a member of the team, you will be the connection between the customers and Genuine People. We believe that the work of the Customer Care Team is the foundation for excellence and we’re in search of the best. 

Daily duties range from answering customer questions to processing returns and coordinating with other departments. The Customer Experience Associate must be a team player with the desire, passion, and motivation to provide the best shopping experience for our customers.

WHAT YOU’LL DO: 

  • Provide customer service that exceeds expectations across all channels (Email, Phone, Web, Social Media and more).
  • Work in a spacious new office in downtown San Francisco.
  • Think creatively to offer solutions to customers that provide a better experience.
  • Brainstorming new and exciting ways to delight our customers.
  • Help to build and shape the customer experience department.

YOU:

  • Are able to write awesome emails.
  • Have a superior verbal and written communication skills.
  • Are a fashion enthusiast.
  • Are an excellent, creative problem solver and multi-tasker.
  • Learn quickly.

REQUIREMENTS:

  • Minimum 1-year providing exceptional customer service at an eCommerce business.
  • Exceptional oral and written communication skills.
  • Accurate data entry and typing skills.
  • Outstanding work ethic.
  • Must be organized, detail-oriented and proactive.
  • Ability to exceed customers' expectations.
  • Four-year college degree or comparable experience. 
  • Computer savvy, familiar with MAC a plus. 


  • San Francisco, United States Longevitylist Full time

    ** Customer Experience Associate** * Posted: September 26, 2021 Elysium is seeking an exceptional individual to join the team as a Customer Experience Associate. At Elysium, our mission and goal is to solve the most challenging aspects of health. Join our team of exceptional scientists, doctors and researchers focused on solving the most challenging and...


  • San Francisco, California, United States Osmind Inc. Full time

    About Osmind Inc.Osmind Inc. is a pioneering Public Benefit Corporation dedicated to revolutionizing mental health treatments. Our mission is to empower providers, improve patient care, and accelerate research for those suffering from treatment-resistant mental health conditions.Job Title: Customer Experience AssociateWe are seeking a highly skilled and...


  • San Francisco, United States Withpersona Full time

    **Customer experience associate** San Francisco / Customer Success Customer experience / Full time At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their customers' identities. Our identity platform enables businesses to securely collect and manage their...


  • San Francisco, United States Genuine-People.com Full time

    Here at Genuine-People.com, customer experience is very important and we strive to provide quality service to all of our customers. Every decision is made with the intention of exceeding customer expectations. The role consists of handling all aspects of the customer experience department. As a member of the team, you will be the connection between the...


  • San Francisco, United States Genuine-People.com Full time

    Here at Genuine-People.com, customer experience is very important and we strive to provide quality service to all of our customers. Every decision is made with the intention of exceeding customer expectations. The role consists of handling all aspects of the customer experience department. As a member of the team, you will be the connection between the...


  • San Francisco, United States Osmind Inc. Full time

    ???? **Privacy Notice** **Customer Experience Associate** San Francisco, CA / Go-to-Market (GTM) / Full-time There are 22M+ Americans who suffer from treatment-resistant mental health conditions, meaning theyve failed two or more conventional treatments. Our mission is to further innovative mental health treatments (ranging from FDA-approved psychedelic...


  • San Francisco, California, United States Brilliant Earth Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Associate to join our team at Brilliant Earth. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.Key ResponsibilitiesUtilize sales strategies and product knowledge to guide customers through the...


  • San Francisco, United States Benepass Full time

    **Customer Experience Associate** at Benepass Remote **Benepass** **Who We Are** Benepass is remote-first team making benefits magical. At Benepass, we believe that the future of employer benefits is flexibility. Benepass supports thousands of global employees in 30 countries and counting. Were backed by leading VCs including Gradient (Googles AI venture...


  • San Francisco, California, United States IKEA USA Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Service: Actively approach...


  • San Francisco, California, United States Brilliant Earth Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Associate to join our sales team in San Francisco, CA. As a Customer Experience Associate, you will play a critical role in providing exceptional customer service and driving sales growth.Key ResponsibilitiesUtilize sales strategies and product knowledge to guide customers...


  • San Francisco, United States Brilliant Earth Full time

    Customer Experience Associate, Sales - San Francisco, CA Our Customer Experience Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live...


  • San Francisco, United States Brilliant Earth Full time

    Customer Experience Associate, Sales - San Francisco, CA Our Customer Experience Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or...


  • San Francisco, United States Brilliant Earth Full time

    Customer Experience Associate, Sales - San Francisco, CA Our Customer Experience Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or...


  • San Francisco, United States Brilliant Earth Full time

    Customer Experience Associate, Sales - San Francisco, CA Our Customer Experience Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or...


  • San Francisco, California, United States Macys Full time

    About the Role:This is an exciting opportunity to join the Macy's team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and driving sales growth through effective selling and merchandising strategies.Key Responsibilities:Provide an exceptional customer experience...


  • San Francisco, United States Brilliant Earth Full time $26

    Job DescriptionJob DescriptionCustomer Experience Associate, Sales - San Francisco, CAOur Customer Experience Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and...

  • Sales Associate

    2 days ago


    San Francisco, California, United States San Francisco International Airport Full time

    Job Title: Sales Associate **About the Role:** We are seeking a highly motivated and customer-focused Sales Associate to join our team at the San Francisco International Airport. As a Sales Associate, you will be responsible for providing exceptional customer service and sales support to our customers. **Responsibilities:** * Learn about our company's...

  • Sales Associate

    5 days ago


    San Francisco, California, United States Crate&Barrel Full time

    About the RoleHudson Grace is a leading purveyor of timeless décor, and we're seeking a Sales Associate to join our team. As a Sales Associate, you'll be at the heart of our customers' experience, providing authentic, warm, and naturally driven service that inspires and makes shopping fun.Key ResponsibilitiesMeet daily sales goals and become an expert on...

  • Sales Associate

    3 days ago


    San Francisco, California, United States GNC Full time

    {"title": "Sales Associate Opportunity at GNC", "description": "Job SummaryGNC is seeking a dynamic Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products, and achieving sales goals.Key ResponsibilitiesProvide outstanding customer service and ensure a positive shopping...

  • Sales Associate

    5 days ago


    San Francisco, California, United States Paper Source Full time

    About This RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Paper Source. As a Sales Associate, you will play a critical role in delivering exceptional customer service and creating a welcoming environment for our customers.Key ResponsibilitiesCustomer Service: Provide friendly, genuine, and professional service...