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Property Manager/Assistant Property Manager

4 months ago

Chicago, United States B & A Associates, LLC Full time
Job Description: Property Manager

Report To: Regional Manager

Summary:Responsible for the day-to-day operations and organization of the apartment management office and staff. Build a strong team with common goals and objectives. Must adhere to all Federal, State and local laws, and follow all company policies and procedures. Have the ability to identify problems that may jeopardize the properties success and propose solutions. Set goals to achieve budgeted occupancy and NOI.

Work Week:Company workweek is Monday thru Friday. This position is full time, 40 hours per week, 8 hours per day, with an hour for lunch. Property Manager’s are required to be available to work weekends. Hours can vary by the needs of the property. Property Manager will be expected to work the schedule as set by the Regional Manager

Principal Duties and Responsibilities:
  • Hire, train, supervise, evaluate, and discipline all site staff, where applicable.
  • Supervise the property office ensuring that all resident issues, renewals, marketing, and lease preparations are performed as required.
  • Market the property in accordance with Fair Housing and company guidelines.
  • Maintain all office files keeping all lease files in proper order
  • Inspect property daily to ensure building and grounds are properly maintained and take or suggest any actions needed for repair.
  • Assist in leasing.
  • Prepare, process and sign all leases and other appropriate documents.
  • Process invoices immediately and submit to corporate on a weekly basis.
  • Know evacuation plan and be able to follow its instructions.
  • Work within the established budget. Notifying the General Manager of any possible variations prior to incurring the cost.
  • Report payroll within the guidelines of the company payroll policy.
  • Maintain control of all Petty Cash and reporting.
  • Attend all training and managers meetings whenever they are scheduled unless otherwise instructed by your General Manager.
  • Supervise leasing and renewal programs to maintain maximum occupancy.
  • Ensure that all consultants are following up on prospective residents, using property tools (guest cards, traffic logs, etc.) and property closing ratios being maintained
  • Apply the approval process for all prospective residents according to the company policy and adhering to all Fair Housing Policies
  • Must dress and act in a professional way following the company dress code
  • Maintain required office hours and be on call for any emergencies on a 24-hour basis.
  • Respond to all resident calls in a courteous and prompt manner. Maintain accurate conversation records.
  • Maintain strict confidentiality of all company information and report any breach of integrity, which occurs at the property to the General Manager immediately.
  • Be prepared to perform any other duties requested by the General Manager.
  • Demonstrate leadership, appearance, attitude and communication skills.
  • Prepare Market Surveys monthly and shop competitive properties when necessary

This job description in no way states or implies that these are the only duties to be performed by this employee. You will be requested to follow any other instructions and be prepared to perform any other duties requested by the General Manager

Minimum Qualifications:
  • Education: High School Diploma
  • Experience: 2 to 4 years experience as a Property Manager or the equivalent experience in sales, marketing and management
  • Designation or License: ARM or CAM preferred

Language Skills:Ability to read and interpret documents such as leases, credit applications, marketing information, policy/procedure manuals and all documents provided by the company

Skills and Knowledge:
  • Ability to supervise 1 to 11 employees
  • Be able to handle finances and work within a budget
  • Excellent communication skills
  • Be attentive to detail
  • Have the ability to interact with a wide range of people
  • Be able to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.
  • Ability and willingness to substitute for any position, from property manager to janitor to receptionist
  • Be proficient with Word, Excel and have experience with property management software