![Ziegler CAT](https://media.trabajo.org/img/noimg.jpg)
Inside Parts Sales Person
4 weeks ago
Responsibilities:
Provides superior customer service face-to-face or over the telephone to customers Helps customers determine correct parts needed, verify availability, and make recommendations Determines the correct parts and their availability, and completes parts orders Determines the supplying facility and mode of transportation for parts shipment Enters proper shipping information into the parts ordering system to process the order and generate an invoice Processes backorders, returns, and exchanges Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process Communicates with customers for sales, follow-ups, and addressing potential issues Works in a cooperative manner with team and superiors Prepares quotes for service work, as well as engines, machines, and parts Assists customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team member Maintains a safe and productive workplace, keeping in mind the specific environmental standards of the department
Qualifications:
Minimum Physical Requirements:
Standing, sitting, walking, use of hands, talking, hearing
What We Can Offer You
Competitive pay
Ongoing training
Advancement opportunities
Paid time off (PTO)
Paid holidays
Health, dental/orthodontia and vision insurances
Paid parental leave
Matching 401(k) fund
Disability and life insurance
Wellness programs
Safe, clean, and friendly work environment
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