Paratransit Ride Plan Optimizer

6 months ago


New York, United States business Full time

Job description

HireArt is helping Via find a Paratransit Ride Plan Optimizer to be involved with every component of its game-changing paratransit transit deployments. This includes initial setup, daily process execution, and continuous improvement, with the highest priority being serving the drivers who make its services possible and getting the riders where they need to go

In this role, you are critical to ensuring paratransit rides across the U.S. are served with the highest quality possible. You will be the mastermind behind day-of-ride plan adjustments by responding to unexpected events like vehicles going out of service or drivers calling out sick at the last minute to ensure 100% of rides are served on time.

The ideal candidate loves brain teasers, has strong analytical skills, and operates calmly under pressure.

As a Paratransit Ride Plan Optimizer, you'll:

Maintain and enhance a service's on-time performance by proactively identifying and resolving issues that may prevent drivers from reaching assigned riders on schedule. Optimize a paratransit service’s manifest (“ride plan”) with the aim of ensuring all rides can be completed with the available fleet, identifying late rides, and reallocating them to available drivers to ensure an on-time arrival. Proactively identify changes in same-day driver schedules and trigger front line outreach to drivers for shift extensions or new shifts.  Ensure no rider is left behind by escalating to supervisors when no solutions are found for riders not assigned to drivers. Coordinate with scheduling and front-line teams to ensure effective communication with riders, where relevant.  Propose and implement improvement strategies to optimize ride plans, ensuring better alignment of rides with driver shifts. Lead a night-before ride plan process and preparation to ensure rides are correctly assigned to drivers and vehicles. Recommend technological solutions or process enhancements to improve operational efficiency. Respond to service issues and implement corrective actions in a timely manner. Participate in training and development programs to stay updated with industry best practices and advancements in paratransit operations. Travel to Via’s paratransit markets to provide support and training on ride plan optimization to personnel on a short-term basis.

Requirements

Tech-savvy; strong computer and technical skills, including experience with numerous software programs (including video games) and the more standard Microsoft Office, the Google Suite. CRM tools like Salesforce are a plus Strong mental acuity and analytical problem-solving skills, with a love of brain teasers and/or computer games A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks. A clear communicator with excellent reading comprehension and writing skills A well-rounded team player who takes ownership of (and pride in) your work An entrepreneurial spirit with strong a work ethic  Dynamic; willing to wear multiple hats and work on projects of all types An action-oriented executor: you take initiative to solve problems and get the job done
Benefits: Pre-tax commuter benefits Employer (HireArt) Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs HireArt covers all costs for short and long term disability and life insurance 401k package
Commitment: This is a full-time, contract-to-hire position staffed via HireArt. This role will be remote and available to candidates with the ability to work EST hours. Preference will be given to candidates based on the East Coast.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.Company descriptionWe’ve built revolutionary technology that is changing the way people get around cities. Using Via, a ride booked on your phone costs little more than the bus. Via is on-demand transit on a mass scale; it’s transportation that’s friendly to our planet. Currently live in NYC, Chicago, and Washington D.C., we’re backed by some of the world’s top investors and aggressively expanding.


  • New York, New York, United States Metropolitan Transportation Authority Full time

    At the Metropolitan Transportation Authority, we are seeking an exceptional Paratransit Operations Coordinator to join our team.Salary: The estimated annual salary for this position is between $60,424 and $106,184, depending on level and location.Job Overview: As a key member of our Paratransit Division, you will play a crucial role in ensuring the efficient...


  • New York, New York, United States Uber Full time

    About the RoleAs a key member of Uber's Shared Rides team, you will play a crucial role in shaping the future of transportation. Our team is dedicated to unlocking the full potential of shared rides, and we're looking for talented scientists to join us in this mission.What You Will DoCollaborate with a cross-functional team to design and develop cutting-edge...

  • Paratransit Driver

    6 months ago


    York, United States JCSI Full time

    PARATRANSIT DRIVERLOCATIONYork, PennsylvaniaCOMPANY The company is a Pennsylvania regional public transportation provider, that offers a variety of transportation services to the residents of Adams, Columbia, Cumberland, Franklin, Montour, Northumberland, Perry, Snyder, Union, and York Counties.JOB SUMMARYThis position reports to the Site Manager/Operations...


  • New York, New York, United States rabbittransit Full time

    Job Summary:We are seeking a highly skilled Mobility Planning Representative to join our team at rabbittransit. The successful candidate will be responsible for fostering a mobility-planning atmosphere that finds solutions for clients to overcome barriers to transportation and contributes to our revenue stream by processing records and reports relating to...


  • New York, New York, United States rabbittransit Full time

    Job SummaryThe Mobility Planning Representative is responsible for fostering a mobility-planning atmosphere that finds solutions for clients to overcome barriers to transportation and contributes to CPTA's revenue stream by processing records and reports relating to system operations such as determination letters, no shows, mileage reimbursements, and Fixed...


  • New York, New York, United States Barclays Full time

    Capital Optimization VP RoleAs a Capital Optimization VP at Barclays, you will play a crucial role in managing and optimizing financial resources to drive business growth and competitiveness. Your key responsibilities will include:Key AccountabilitiesDevelop and implement strategies to optimize financial resource allocation and utilization, ensuring...


  • New York, New York, United States David Yurman Full time

    About UsDavid Yurman is a renowned American luxury jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. With a legacy of innovation and craftsmanship, the company has evolved into a global leader in the industry. Our commitment to artistic expression and excellence has earned us a reputation for...


  • New York, New York, United States NBCUniversal Full time

    Job Title: Director of Revenue OptimizationJob Summary:We are seeking a highly skilled Director of Revenue Optimization to join our team at NBCUniversal. As a key member of our revenue team, you will be responsible for leading strategic analysis that optimizes Ad Revenue for the Peacock service.Key Responsibilities:- Develop analytical tools/models that...


  • New York, New York, United States ADEX Full time

    RF Network Optimization ExpertAt ADEX, we are seeking a highly skilled RF Network Optimization Expert to join our team. As an RF Network Optimization Expert, you will be responsible for designing and optimizing RF networks to ensure high-quality service delivery to our customers.Key Responsibilities:- Design and optimize RF networks to meet customer...


  • New York, New York, United States More Staffing LLC Full time

    Job Title: Supply Chain Optimization ManagerLocation: Remote Work Shift/Hours: US Timezone (Full-time)Job Overview:We are seeking a skilled Supply Chain Optimization Manager to join our supply chain team at More Staffing LLC. The successful candidate will be responsible for optimizing inventory levels, developing demand forecasts, and coordinating efficient...


  • New York, New York, United States Vantage Full time

    About Vantage:Vantage is a cloud cost visibility and optimization platform that helps companies of all sizes manage their cloud infrastructure costs. Our team of industry veterans has a deep understanding of cloud infrastructure and has developed a platform that provides real-time visibility and optimization recommendations.We are looking for a skilled...


  • New York, New York, United States destinationone Consulting Full time

    Job Title: Medication Therapy Optimization SpecialistJob Description: At destinationone Consulting, we are dedicated to providing exceptional recruitment services across various sectors, including Healthcare and Health Tech. We are currently building a comprehensive database of opportunities in these fields.As a Medication Therapy Optimization Specialist,...


  • New York, New York, United States aescape Full time

    Manufacturing Process EngineerAescape is seeking an experienced Manufacturing Engineer to propel our AI-driven massage therapy robot towards launch. The successful candidate will work cross-functionally to optimize manufacturing processes and designs for high-quality products.Key Responsibilities:Optimize manufacturing processes and designs for high-quality...


  • New York, New York, United States MetroPlusHealth Full time

    Care Management Role Overview At MetroPlusHealth, we are seeking a skilled Care Manager to optimize members' healthcare and delivery of care experience with expected cost savings due to improved quality of care. This individual will engage and understand members' needs, environment, providers, support system, and optimize services available to them. The...


  • New York, New York, United States MetroPlus Health Plan Full time

    Job Title: Data Warehouse DeveloperJob Summary:MetroPlus Health Plan is seeking a skilled Data Warehouse Developer to join our team. As a Data Warehouse Developer, you will be responsible for designing, developing, and delivering Azure Databricks Lakehouse solutions within a SQL Server Data Warehouse environment.Key Responsibilities:Design and develop data...

  • Director of Planning

    3 weeks ago


    New York, United States MadaLuxe Full time

    About MadaLuxe Group: MadaLuxe Group is America’s largest wholesale distributor of luxury fashion. Since 2010, MadaLuxe Group has closely partnered with Europe's most iconic maisons, bringing 100% new and authentic luxury items to consumers around the world. Led by a mother-and-son team, MadaLuxe Group is proud to be a family owned and operated business...

  • Care Manager

    4 weeks ago


    New York, New York, United States MetroPlusHealth Full time

    Job SummaryMetroPlusHealth seeks a skilled Care Manager to optimize members' healthcare experience while achieving cost savings through improved quality of care. The ideal candidate will engage with members, understand their needs, and develop individualized plans to address clinical, psychosocial, financial, and environmental challenges.Key...


  • New York, United States Winston Digital Marketing Full time

    PT Hourly: $45-$55Winston Digital Marketing is a boutique digital marketing agency, specializing in high-quality search engine optimization services for our clients. We are rapidly growing and are looking for the next rock-star team member.As SEO Specialist, your key function would be to help to ensure seamless delivery of client services across roughly 4-8...


  • New York, New York, United States First Student Full time

    First Student: A Leader in Student TransportationWe are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II.Our employees are at the forefront of safety and...


  • New York, New York, United States MetroPlus Health Plan Full time

    MetroPlus Health Plan: A Leader in Healthcare InnovationWe are seeking a highly skilled MuleSoft Solution Architect and Manager to join our team at MetroPlus Health Plan. As a leader in the healthcare industry, we are committed to delivering high-quality healthcare services to our members and patients.About the RoleThe successful candidate will be...