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Aftermarket Export Specialist

3 months ago


Bismarck, United States Doosan Bobcat NA US Full time

Job Information

Join Our Team of Groundbreakers & Be Part of Creating the Future 
At Bobcat, we're not just a company; we're a force for innovation, and our diverse team of groundbreakers is at the heart of our success. With a legacy of excellence and a commitment to empowering people to accomplish more, we're seeking passionate individuals who want to be part of our mission. 

Our company culture thrives on collaboration and creativity. We're a tight-knit, collaborative team that believes in turning dreams into reality. We've built a workplace that fosters personal and professional growth and offers competitive benefits to support your life outside of your career. If you’re looking for an opportunity to make an impact at the forefront of the industry, we have a place for you 

The Aftermarket Export Specialist will ensure the maximum market penetration and profit return for Doosan Bobcat Aftermarket Parts. The goal of this position is to maximize efficiency, deliver parts on time, comply with all laws and regulations, and minimize costs.

This position is open to a location of Bismarck, ND or West Fargo, ND.

Role & Responsibility

Account & Dealer Management:

Provide accurate information, including shipping details, to dealers on a timely matter. Offer direct parts ordering opportunities through the Dealer Parts Portal and other sites. Assist dealers in export/return authorization documentation when required.

Drive Process Excellence:

Assist dealers in the development of new markets; evaluating and implementing pricing strategies, which will provide for profitable sales. Assist in planning and developing sales forecasting and marketing strategy to achieve short and long range marketing goals pertaining to sales volume.  Review and recommend changes in operational procedures to reduce backorders and improve delivery times. Follow up with APL Logistics on the service provided to customers.

Export Compliance:

Manage Doosan Bobcat export shipments and worldwide drop shipments and issue export documents. Maintain an elevated level of customer service by communicating and coordinating shipment status and details. Troubleshoot all situations related to the export process, which could affect customer satisfaction, and compliance with country and contract regulations and letter of credit requirements. Review and initiate revisions to orders entered by distributors. Audit and maintain proof of export records, finalize, and upgrade commercial invoices, distribute international invoices to required destinations. Ensure compliance with all laws and regulations related to export shipments.

Job Requirement

Education Requirement: Bachelor’s Degree in Business, Finance or Economics is preferred. Equivalent experience in lieu of degree will be considered.  Experience: 2> 5 years. Knowledge of export shipping processes and regulations and international business experience is preferred. Sales background and account management customer service skills is a plus. SAP experience preferred. Microsoft Office Suite proficiency. Effective communication skills and ability to work collaboratively in a team environment. Strong recordkeeping and organizational skills. Travel Standard: < 10%.

#GD

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat compact equipment, Doosan portable power products, Ryan and Steiner grounds maintenance equipment and Geith attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation,