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Front Desk Concierge

4 months ago

Richmond, United States CCMC Full time

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Front Desk Concierge is an Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

About the Community:

Sweetgrass is a place where amenities and lifestyle, the indoors and the outdoors, the daytime and the evening, all come together to create a community. On site, you will find 500 acres of land that represent just over 1,500 home sites, with a 28,000 s.f. state of the art amenity center including a computer lab, billiards room, wellness center and indoor and outdoor pools, fitness center, walking trails, and a plethora of outdoor facilities. Sweetgrass is the epitome of true southern comfort coupled with the famous Del Webb lifestyle.

The rolling topography at Del Webb Sweetgrass creates beautiful country-like views of the area with plenty of opportunities to view wildlife in its natural habitat, including Rabb's Bayou and more than 50 acres of water on site. Sweetgrass is the first Del Webb community in the area for those aged 55 and better.

What you’ll accomplish:

  • Greeting and assisting guests, answering phones, and directing calls
  • Scanning identification cards
  • Operating and maintaining office equipment
  • Registering residents for community events
  • Performing cashier responsibilities
  • Updating community calendar and website
  • Assisting with lifestyle events
  • Preparing outgoing mail and packages
  • Maintaining a clean and inviting front desk environment
  • Performing other administrative duties as needed

What we’re looking for:

  • A dynamic individual with a strong sense of organization, attention to detail, and problem-solving skills
  • Outgoing with a professional demeanor
  • Excellent people skills, with a commitment to customer service
  • Ability to communicate effectively orally and in writing
  • Computer skills that include a strong working knowledge of MS Office programs
  • Must pass a pre-employment drug screen and background check

What we offer:

  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee assistance program
  • Optional Pet Insurance
  • Professional education assistance
  • Career development and growth opportunities
  • Schedule flexibility
  • Perhaps most importantly, a service-oriented team who is dedicated to your success