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Operations Manager

4 months ago

Bloomingdale, United States Michaels Full time
Store - CHI-BLOOMINGDALE, ILDiriger les processus d’exploitation afin d’encourager les ventes et les profits tout en protégeant nos actifs. Soutenir les processus de gestion des stocks pour assurer la bonne présentation des marchandises et le bon réapprovisionnement des stocks en magasin. Diriger une équipe de membres d’équipe bien formés pour offrir une expérience de magasinage centrée sur la clientèle. Offrir un service à la clientèle courtois.

Activités principales

Aider le directeur du magasin à planifier et à soutenir la planification et l’exécution de la charge de travail du magasin. Aider le directeur du magasin à gérer et à assurer le respect des procédures opérationnelles normalisées (PON) et des programmes de l’entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l’entreprise et tenir l’équipe responsable des conditions du magasin et des résultats obtenus. Soutenir et participer au processus de déchargement du camion et de stockage pour assurer que les normes des livraisons par camion sont suivies et que le budget est respecté. Atteindre les IRC, gérer les membres de l’équipe pour qu’ils atteignent les IRC liés à leur poste. Gérer les normes de présentation visuelle de la marchandise en magasin et s’occuper de l’espace de présentation et des aménagements saisonniers. Gérer et exécuter les programmes de gestion des stocks en magasin. Gérer et exécuter les programmes d’exploitation pour les marchandises et le programme omnicanal. Gérer et exécuter les programmes de prévention des pertes et de sécurité. Former, observer et encadrer l’équipe pour obtenir des résultats, participer au processus de gestion du rendement de l’équipe, soutenir le développement des talents, utiliser les compétences de leadership pour le développement personnel continu. Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles, faire la promotion de l’engagement envers la vision et les valeurs de l’entreprise, projeter une image positive et servir de modèle pour les autres. Agir en tant que gérant en service (GES) Accueillir les clients, les aider à trouver les produits et offrir des solutions. Être formé pour la vente et la production dans l’encadrement sur mesure. Aider avec les processus omnicanaux.

Autres tâches assignées

Type d’expérience préférable requis pour le poste

Expérience de leadership pour la gestion d’un commerce de détail

Exigences physiques

Habileté à rester debout pendant de longues périodes Habileté à se déplacer dans le magasin Se courber, soulever, transporter, atteindre et s’étirer fréquemment Soulevez des boîtes lourdes et accédez à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire Si vous avez besoin d’aide pour effectuer ces tâches de votre travail, veuillez communiquer avec un superviseur pour entamer un processus interactif et trouver un accommodement raisonnable

Environnement de travail

Environnement de magasin de vente au détail à prendre soin des clients; toutes les aires publiques sont climatisées; quelques entrepôts peuvent ne pas être climatisés; il se peut que du travail à l’extérieur vous soit assigné (recueillir les paniers de magasinage ou pendant le déchargement des camions), l’atelier d’encadrement comporte une machine de coupe du verre et une presse à chaud, les heures de travail comprennent les soirs, les fins de semaine et tôt le matin.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit (MIKBenefits.com)


CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit . (MIKBenefits.com)

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.