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Assistant Store Manager

3 months ago

Denver, United States Goodwill of Colorado Full time

External Application Deadline June 24, 2024

We have an exciting opportunity to hire a Bench/Floating Assistant Store Manager with retail management experience to support our Region #2 Retail stores. Goodwill of Colorado hires Assistant Store Managers who want to make a difference. We are seeking a qualified, motivated, Assistant Store Manager for our Region 2 (Metro Denver Area including Arvada, Aurora, Golden, Lakeside, and Lakewood Our Assistant Store Manager would be hired to support our Region 2 Retail Stores. Candidates hired would be assigned a Store once it comes available.

Stores included in this region are Archer, Arvada, Central Park, Golden, Grand Junction, Havana, Lakeside, Leetsdale, Wadsworth, and Tower.

Do you have management/supervisory experience in retail, restaurant, hospitality, production or similar industries? Do you have significant customer service, financial/monetary, production/inventory, and staff management experience? Have you lead a team of 20 to 30 employees? Our Assistant Manager position may be the opportunity for you

Minimum Pay starts at $55,000 annually DOE.

This full-time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Goodwill of Colorado is now one organization, serving all of Colorado and is growing Opportunities for career advancement could come available anywhere in the state.

Goodwill changes lives across Colorado With more than 20 programs serving individuals who have a disability, those with barriers to employment and seniors, we are always looking for team members who are passionate about being part of our mission: helping individuals achieve greater independence.

OBJECTIVE:

Manage the daily operations of a Retail Center, in an assistant role. Acts as Retail Center Manager in the manager’s absence.

As a Retail Center Assistant Manager you will support your Retail Center’s responsibility for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. Assistant Managers must be empowering leaders who not only have the ability to operate and manage several diverse departments within the retail center but also have the ability to inspire and develop their staff. Assistant Managers must be hands-on professionals who take an active role by “rolling up their sleeves” to achieve success.

Assistant Managers will be held accountable for their performance and along with their Retail Center Manager will be held accountable for the performance of their retail center. An Assistant Manager must have the ability to accomplish profitability through managing daily operations such as merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing, build community rapport and customer relations with an ‘Attitude of Gratitude’, and empower staff and employees to create and accomplish both professional and personal goals. In addition, the Assistant Manager will support the Retail Center Manager’s responsibilities for budgeting, financial reporting and profit & loss. 

Goodwill retail centers must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance. 

Working with a team of retail professionals, you will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. Assistant Managers will be team players who can manage change while motivating and inspiring others. 

QUALIFICATIONS:

• At least 2 years supervising retail operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.

• Organizational skills to manage multiple projects, people and retail center functions.

• The ability to work within a deadline-pressured environment.

• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. In coordination with the Retail Store Manager must be able to work any hours necessary to provide complete store coverage and supervision.

• An understanding of marketing and retail principles.

• An understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product timely

• The ability to create, review and understand statistical information to increase the success of the retail center.

• The ability to understand, analyze and scrutinize financial statements.

• Must possess the ability to adapt, adjust and mold to changing circumstances.

• The ability to make difficult choices and be accountable for overall retail center performance.

• To train, develop and recognize talent and leadership.

• Empower your team to manage and lead their departments or functional areas.

• Effective verbal and written communication skills.

• The ability to communicate upwards, downwards and lateral in an effective manner.

• An interest and empathy for people with disabilities and disadvantages.

KEY RESPONSIBILITY AREAS:

• Work closely with the Retail Center Manager to achieve goals and objectives and to increase sales and donations.

• Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.

• Promote safety to all employees ensuring that your store adheres to OSHA and CARF (Goodwill’s Program Accreditation) standards. May be the Safety Representative for the store on the Ops & Sales Safety Sub-committee.

• Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.

• Maintain a strong knowledge of the Point-Of-Sale System.

• Empower, lead, and manage retail center staff; ensuring safety, productivity and success.

• Oversee daily operations of all Retail Center functional areas to include: sales floor, store front, donation center, production areas, moving product internally and storage facilities.

• Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one department.

• Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards and all numbered/supplemental memorandums.

• Partner with the Retail Center Manager to conduct meetings for employee training, awareness and knowledge transfer.

This position offers you the opportunity to play an influential and visible role as our company grows. Training will begin immediately to prepare you to be responsible for effective and efficient management of a Store. 

To excel in this role you will have the ability to combine business acumen with strong and proven people skills. You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Goodwill of Colorado does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

We promote aSafe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position: Assistant Store Manger Dept. Number: 1300

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - FREQUENTLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - FREQUENTLY

SPEAKING - CONTINUOUSLY 

OTHER, please describe -