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Attractions Associate

3 months ago

Johnstown, United States SCHEELS Full time

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities: 

Operates the control console to start and stop the attraction and is fully knowledgeable of all control, loading, balancing, safety and emergency operating procedures (if applicable)

Must maintain full attention on attraction operation at all times when it is moving

Informs customer to fasten belt, bar, or other safety device

Confirm customers meet height and other admission requirements 

Ensure safety at all times

Direct customers on how to enter and exit the attraction. Operators sometimes help people get on and off rides

Monitors the condition of the equipment and the operation of all moving parts at all times to ensure the ride is operating properly and safely

Ensures the area is kept clean and free from debris and spilled liquids

Collect payment method from patrons 

Maintain orderly appearance of personal work space and surrounding areas

During down times, operators will attend to misc. projects including, but not limited to hanging, folding, size sticker placement and pricing product

Excellent customer service and communication skills

Demonstrate strong organization, attention to detail, ability to multi-task and problem-solving skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization

Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures

Must be at least 18 years of age

Assist with all other duties as assigned

Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays

Requirements: 

Customer Service

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school diploma ; or up to three months related experience or training; or equivalent combination of education and experience 

Physical Requirements/Lifting Requirements:

The candidate for this position must be at least 18 years of age. 

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule:

This position will include 1-2 nights a week, Monday through Friday, 5:00 - 9:00 , and every other weekend. Saturday shifts will vary between 9:00 to 9:00 and Sundays 10:00 - 6:00. On average, this position will be 15-20 hours per week.

Compensation:  

The rate posted is a base hourly wage. 

Closing Date: 

The job opportunity will remain posted until we have selected a qualified candidate to fill the position.

Benefits: Best associate discount in retail  Opportunities for growth and development in sales, leadership, merchandising, and business Paid volunteer time, up to 2 hours a month To see a full list of benefit offerings from Scheels visit

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.