Shift Leader

2 months ago


Queen Creek, United States Chick-fil-A Full time

Chick-fil-A -Shift Leader Position

Are you passionate about leading a team in a positive, fast-paced environment? Do you have a servant's heart and a strong sense of urgency?

Join Chick-fil-A as a Shift Leader and be part of a loving team where you can positively influence others and grow both personally and professionally. As a Shift Leader, you will have the opportunity to work closely with experienced leaders, enjoy flexible scheduling, and benefit from scholarship opportunities.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Shift Leader Responsibilities:

  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close, lead shifts, key holder
  • Count drawers and finalize day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, Shift lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: Chick-fil-A Ironwood, 30 W Ocotillo Rd. Queen Creek, AZ 85140

Apply now and be part of the Chick-fil-A family where teamwork and leadership development thrive

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.



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