Customer Service Lead
4 days ago
MOD Pizza is seeking a motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and high-quality food products. You will be the face of MOD Pizza, embodying our values of hospitality, quality, and community.
- Lead a team of restaurant staff to deliver exceptional customer service and high-quality food products.
- Ensure that all restaurant operations are running smoothly and efficiently.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with the General Manager to achieve business objectives and goals.
Requirements:
- Minimum of 1 year of customer service or restaurant leadership experience.
- Proven track record of successfully leading, coaching, training, and motivating front-line employees.
- Ability to think strategically and act tactically.
- Ability to stay calm and focused in busy restaurant operations.
At MOD Pizza, we believe in creating a world that works for and includes everyone. We offer a competitive salary, benefits, and opportunities for advancement. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply.
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