Business Development Coordinator

2 weeks ago

Rockville, United States Ourisman Lexus of Rockville Full time
Ourisman Lexus of Rockville proudly serves the Rockville community and its surrounding areas. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.
We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers Benefits
  • Above average industry pay
  • 4 day work week
  • Medical & Dental Insurance
  • Vision Discount Program
  • 401K Plan 
  • Paid time off and vacation
  • Paid Sick Leave 
  • Life insurance w/AD&D Feature
  • Growth opportunities
  • Paid Training to develop hard skills
  • Long term job security
  • Flexible hours - now offering a four day work week
  • Employee lease program
  • Family owned and operated
 Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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