Services Sales Manager

4 weeks ago


Verona, United States TURNING STONE RESORT CASINO Full time

As a member of the Sales Organization supporting the Services Division, you are responsible for generating multiple streams of revenue through creative and innovative upselling. Service Managers handle a diverse assortment of events, ranging from weddings and social events to corporate meetings and conventions.

What we value:

Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment.

We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career. 

What makes us unique:

Paid time off Variety of schedules Tuition assistance Career-building professional development Discounts from dining to fuel to concerts Employee appreciation events Quality healthcare and dental benefits A robust 401k retirement plan Dealer School Finance Scholarship Program

What does a Services Sales Manager do?

Works proactively with clients, procured by the Sales team, to plan all facets of their events, clearly identifying client goals and vision, and bringing it to fruition. Communicating any modifications or updates throughout the planning process in a timely and professional manner to ensure maximum client satisfaction and ease. Achieves team and property revenue goals by driving food, beverage, and ancillary upsells beyond the contracted minimums. Outlines all the details of an event in a Banquet Event Order (BEO) with supporting meeting room diagrams for all assigned functions. Input details of an event into Delphi FDC Management System to generate BEO that accurately reflects the event detail in accordance with department procedures.

To be successful as a Services Sales Manager, you'll need:

A High School Diploma. A Bachelor’s Degree in Hospitality, Sales or related field preferred. Prior experience in a guest facing role in the service industry. Ideal candidate would have experience working in the hotel industry with banquet facilities. Resourceful and innovative skills that deliver contemporary set-ups, menus, and experiences for groups.

Who we are:

Across Turning Stone Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of. You’ll hear it in the stories of countless veteran employees who have built their careers here. You’ll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more. You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.



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