Customer Relations Account Specialist
2 months ago
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
- Enter high volumes of data into the various systems timely and accurately for billing purposes
- Adjust and handle billing discrepancies and rejections timely and accurately
- Validate, verify, and compare contract agreements as needed
- Provide excellent customer service and provide customers with a positive experience
- Support the team in securing timely payments from customers
- Act as a resource for other functions within AWP
- Answer phones and respond to inquiries using a professional and courteous demeanor
- Provide general office support and peer training as requested
- Comply with all AWP policies, procedures, and safety requirements
- Perform other duties and special projects as assigned
Qualifications
- High school diploma or GED required
- 3-5 years AR/Billing experience preferred
- Strong customer service skills
- Basic knowledge of accounting principles and terminology; strong math skills
- Excellent verbal and written communication
- Intense focus on accuracy and attention to detail; organized
- Problem-solving skills
- Critical thinking skills
- Demonstrate high degree of accuracy and attention to detail
- Excellent organizational skills
- Outgoing & assertive personality – not afraid to approach individuals
- Proficiency with Microsoft Office Suite Products (Excel, Word)
- Experience with American Contractor, Prelude, Microsoft Great Plains, and Salesforce software preferred
- 65-68k DOE
Additional Information
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
-
Accounts Receivable Specialist
4 weeks ago
Santa Ana, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for an Accounts Receivable Specialist to join our team in Santa Ana, California. This role is within the construction industry, although previous experience in construction is not a requirement. The successful candidate will be responsible for a variety of tasks,...
-
Customer Relations Specialist, PSA
3 months ago
Santa Ana, United States Collectors Full timeCollectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented...
-
Customer Success Specialist
1 month ago
Santa Ana, United States DrBalcony Full timeJob Description: DrBalcony, an innovative and fast-growing civil engineering start-up, is looking for a proactive and enthusiastic Customer Success Specialist to ensure that our clients receive outstanding service and support throughout their engagement with us. The Customer Success Specialist will serve as the primary point of contact for clients, helping...
-
Customer Service and Billing Specialist
3 weeks ago
Santa Ana, California, United States AWP Safety Full timeJob DescriptionAt AWP Safety, we protect businesses, people, and time by delivering exceptional service and contributing to our mission. This role focuses on creating memorable experiences for our customers through accurate and timely invoicing.The Customer Relations Account Specialist is responsible for ensuring seamless communication across all levels to...
-
Customer Success Specialist
4 weeks ago
Santa Ana, California, United States DrBalcony Full timeJob DescriptionDrBalcony, a pioneering civil engineering start-up, is seeking a skilled Customer Success Specialist to deliver exceptional service and support to our clients. This role is crucial for fostering long-term relationships, ensuring customer satisfaction, and driving retention.The ideal candidate will work closely with the engineering, sales, and...
-
Customer Support Specialist
2 weeks ago
Santa Ana, United States Miracom Hive Full timeJoin Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...
-
Accounts Payable Specialist
4 weeks ago
Santa Ana, California, United States Financial Statement Services, Inc Full timeJob SummaryWe are seeking an experienced Accounts Payable Specialist to join our team at Financial Statement Services, Inc. The successful candidate will be responsible for performing the company's AP function and providing support to the accounting department.Key ResponsibilitiesReceive and review invoices from vendors.Match invoices with purchase orders...
-
Customer Support Specialist
4 weeks ago
santa ana, United States Miracom Hive Full timeJoin Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...
-
Customer Support Specialist
2 weeks ago
Santa Ana, United States Miracom Hive Full timeJoin Our Team as a Customer Support Specialist and Help Us Excel!Are you a tech-savvy professional who enjoys solving problems and helping others?We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer...
-
Customer Service Specialist
1 month ago
Santa Ana, California, United States Alex Mora - State Farm Agent Full timeCustomer Relations RepresentativeAlex Mora - State Farm Agent is seeking a highly organized and efficient specialist to support insurance agents in gaining and keeping customers. As a Customer Relations Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your...
-
Marketing and Public Relations Specialist
4 weeks ago
Santa Ana, California, United States Krista Home Care Full timeMarketing and Public Relations RoleWe are seeking a skilled Marketing and Public Relations Specialist to join our team at Krista Home Care. As a key member of our marketing team, you will be responsible for developing and implementing effective marketing strategies to promote our services and enhance our brand.Key Responsibilities:Develop and execute...
-
Customer Relations Representative
2 months ago
Santa Ana, United States Alex Mora - State Farm Agent Full timeROLE DESCRIPTION:Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...
-
Customer Support Specialist
4 weeks ago
Santa Ana, California, United States Miracom Hive Full timeCustomer Support Specialist RoleWe are seeking a skilled Customer Support Specialist to provide top-tier support to our customers at Swipe Say Easy. This role involves utilizing technical skills to resolve customer inquiries and technical issues promptly.Key ResponsibilitiesRespond to customer inquiries and technical issues in a timely mannerGuide customers...
-
Industrial Relations Specialist
4 weeks ago
Santa Clara, California, United States Department of Industrial Relations Full timeJob SummaryThe Department of Industrial Relations is seeking a skilled Industrial Relations Representative to join our team. As an Industrial Relations Representative, you will assist professional staff in performing investigations of alleged adverse actions and meet with employers, employees, and their representatives to gain understanding of their...
-
Santa Ana, California, United States Auto-Chlor System Full timeJob OverviewA leading commercial dishwashing equipment company in the United States is seeking a skilled Customer Service Specialist to join their team in Santa Ana, CA.CompensationThe successful candidate can expect a competitive salary of $22 per hour, plus opportunities for overtime.Job DescriptionWe are looking for a highly motivated and customer-focused...
-
Senior Accounting Professional
4 weeks ago
Santa Ana, California, United States First American Full timeAccounting Specialist - Financial ReportingAt First American, we are seeking a highly skilled Accounting Specialist to join our team. As an Accounting Specialist, you will be responsible for maintaining the integrity of our accounting information and systems, in accordance with standards and rules under GAAP, as well as other regulating bodies.Key...
-
Collections Specialist
18 hours ago
Santa Ana, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering an employment opportunity for a Credit & Collections Specialist to join our team in Santa Ana, California. This role is within the construction industry, although previous experience in construction is not a requirement. The successful candidate will be responsible for a variety of tasks, including processing...
-
Account Management Manager
3 weeks ago
Santa Ana, United States Kaiser Permanente Full timeJob Summary: Manages the development and implementation of advanced sales and retention strategies for health insurance or workers compensation accounts. Utilizes opportunities, resources, technology tools, and customer performance data (e.g., cost utilization, financial, clinical) to meet competitive revenue and growth targets and manages team members to...
-
Customer Experience Specialist, PSA
1 month ago
Santa Ana, United States Collectors Full timeCollectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented...
-
Customer Service Specialist
4 weeks ago
Santa Ana, California, United States Alex Mora - State Farm Agent Full timeJob DescriptionWe are seeking a highly organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers.Key ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service, including responding to inquiries...