Associate Water Use Inspector Level II

6 months ago


Queens, United States City of New York Full time

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6, employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2, square mile watershed that extends miles north and west of the City.

The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices. BCS serves approximately , customers and generates $3.6 billion of revenue annually.

Under direction of the Chief Inspector, directs one or more moderate-sized Borough/location-wide Water Use Inspection Programs by assigning, supervising, counseling and evaluating the work of inspectors of lower rank; preparing in-service training programs; planning and directing special programs and surveys; and interpreting and enforcing the rules and regulations of the Department; assists the director of a major Borough-wide Water Use Inspection Program engaged in these activities. Utilizes DCU and MTU system to trouble shoot issues that can be assigned to field staff. Familiar with large meter installations and service orders completed by DEP contractors. Understand the correct meter type used for a variety of buildings ranging from residential through industrial. May survey locations for meter installation or meter replacement with DEP contractor. Will respond to complaints from customers after contractor work is completed. May schedule priority appointments when necessary for DEP staff and contractor.

Review work of staff to ensure both accuracy and quantity meet the requirements of the Technical Services unit. Assist with testing new equipment and material both in the field and the AMR lab. Reviews, evaluates, and advises on any submissions pertaining to the sale and use of water. Prepare and reviews reports and, when required, makes special inspections; directs follow-up inspections where warnings and violations have been issued based on management information service reports. Review and prepares reports of summons activity and violations for submission for data processing and management information service reports. Coordinate summons and violation submission to the Environmental Control Board, including personnel required to appear before the Board.

Review cases to be submitted to the Environmental Control Board and assists at the hearings, including giving testimony. Provides technical assistance to the Administrative Law Judge of the Environmental Control Board. May assist in the planning of inspection programs based on data processing reports and management information service projections. May represent the Department at the Environmental Control Board. May supervise a Meter Testing Station or Technical Services unit. May serve as assistant to a Level III Associate Water Use Inspector. May drive a motor vehicle. Learn and enforce any EH&S and EEO policies promulgated by the Agency.

Note" Only those serving in the permanent civil service title of Water Use Inspector will be considered.

55A candidates are encouraged to apply

Physical/Environmental Factors:
Climbing ladders, pits confined spaces, lift heavy items, standing for prolonged times, all weather conditions, kneeling, mandatory overtime, nights and weekends and may work Tuesday through Saturday schedules


Minimum Qualifications

1. Three years of satisfactory full-time mechanical experience in plumbing or in water use inspection, one year of which shall have been in a supervisory capacity; or

2. Education and/or experience equivalent to "1" above.


55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.


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