Director- Front of House

1 month ago


Omaha, United States Chick-fil-A Full time

Director- Front of House

Are you passionate about creating a warm and welcoming environment for guests? Do you thrive in a fast-paced and dynamic work setting?

Join Chick-fil-A at 156th & Maple, where you'll be an key member of the leadership team that champions our culture and ensures operational excellence. As a Director, you'll collaborate closely with the Operator to establish systems for delivering exceptional guest experiences, fostering a positive staff environment, and serving delicious food. This is an operational opportunity with 70%-80% of your time in operations and 30%-40% working on the strategy.

Hours of availability would be Monday-Saturday, with 40-45 hours worked per week, and one day off in addition to being off on Sunday.

Role Responsibilities

Leadership Focus

1) Provide regular operational and leadership coaching to shift leaders and team members

2) Holds the team accountable to quality and operational standards in order to meet customer experience and profitability goals.

3) Conduct regular meeting cadence with direct reports and represent team during leadership meetings and one-ones with Operator

4) Build a high-performance team and develop them with coaching, training and accountability and leading by example

5) Drive team members to maintain an exceptionally clean restaurant

6) Assist in training of new hires, set the tone for a shift, and act as a role model for our team

Operations

1) Responsible for all day-to-day operations to operate smoothly and efficiently

2) Strategically schedule front of house staff to maximize guest experience and profitability.

3) Enhancement of operational systems (Scheduling, closing/opening checklists, cash management, etc.)

4) Track and monitor all strategic initiatives and investments for improved results

5) Sharing information on Food Cost and Labor Opportunity in terms of the “GAP”

6) Focus on systematically and effectively communicating vision, business goals, and priorities to the rest of the leadership team and team members as applicable

7) Open and/or close, lead shifts, key holder

8) Count drawers and finalize day

Behavioral Characteristics

• High Integrity

• Relentless in the pursuit of excellence

• Servant leader

• Positive Attitude- with guests and team members

• Coachable

• Collaborative

• Driven, results-oriented

Qualifications

• Previous experience in an Operational and Leadership Role

• Food service experience preferred

• Track record of business results

• Ability to work 40 hours a week with complete open availability

• Anticipated 5 to 10 overtime hours available weekly

• Flexibility with role responsibilities as the business grows

Benefits

• Vacation PTO

• Health, Dental, and Vision insurance with Operator contributions

• Partial Allowance for gym membership, work attire and cellphone

• Scholarships

• Flexible work schedule with Sundays off

• Positive and Fun Environment

• Direct mentorship and leadership development from Owner/Operator

Working at a Chick-fil-A® restaurant is more than a job - its an opportunity to grow personally and professsionally, to give back to your local community, and serve alongsdie freinds as you show genuine hospitality to guests in Northwest Omaha. Chick-fil-A at 156th & Maple, is locally owned by Grahm Talbitzer who has a passion for the development and mentoring of staff along with giving back to a community that he cares deeply for. Come join an amazing organization that focuses on having fun while showing guests genuine hospatality everyday.



  • Omaha, Nebraska, United States Chick-fil-A Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Front of House Operations to join our team at Chick-fil-A. As a key member of our leadership team, you will be responsible for creating a warm and welcoming environment for our guests, while also driving operational excellence and fostering a positive staff environment.Key...

  • Program Director

    3 months ago


    Omaha, United States Brain Balance of Omaha Full time

    Job DescriptionJob DescriptionReporting to the Center Director, the Program Director is an in-center position designed to oversee Sensory Motor and Academic programs. They also are responsible for coaching and scheduling staff at Brain Balance. The ideal Program Director will be an authority on customer service, programmatic knowledge, coaching and mentoring...

  • Front Desk

    4 weeks ago


    Omaha, United States Agemark Full time

    Job DescriptionJob DescriptionAstoria of Omaha, an Agemark Senior Living Community is hiring for a Front Desk position full time. For the SIXTH consecutive year, we are certified #17 in Fortune Best Workplaces for Aging Services 2023! In this Part-Time Front Desk position, you will provide good customer service to our residents, families, and staff and be...

  • RN House Supervisor

    2 weeks ago


    Omaha, United States Catholic Health Initiatives Full time

    **Overview** CHI Health Immanuel located in North Omaha just off of I-680 on 72nd Street offers a full-service hospital cancer center rehabilitation center specialty spine hospital and more. For well over a century our commitment to serve our community inspires our staff to provide the highest quality of care to all who we have the privilege to...


  • Omaha, United States LE QUARTIER DUNDEE Full time

    Job DescriptionJob DescriptionLe Quartier Baking in Omaha, NE is looking for one front of house customer service to join our 10 person strong team in Dundee. We are located on 5026 Underwood Ave. Our ideal candidate is polite, reliable, communicative, hard-working and able to handle a fast paced environment.We are looking for someone who can work weekdays...


  • Omaha, United States Kona Grill - Omaha Full time

    Job DescriptionJob DescriptionThe ONE Group Hospitality is an international restaurant company that develops and operates upscale and polished casual, high-energy restaurants and lounges and provides hospitality management services for hotels, casinos, and other high-end venues both nationally and internationally. The ONE Group’s focus is to be the global...

  • Front Desk Agent

    2 months ago


    Omaha, United States Extended Stay America Omaha West Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Omaha, United States Sylvan Learning of Omaha Full time

    Job DescriptionJob DescriptionAt Sylvan, we help students catch up, keep up, and get ahead in school through online, in-center, and at-home personalized tutoring.  To do this we hire smart, creative, passionate individuals who share in our mission to help all students thrive academically.  Our culture encourages, supports, and celebrates our team members...


  • Omaha, United States Charles Drew Health Center Full time

    ** Charles Drew Health Center, Inc.** ** Front Desk Receptionist** Omaha, NE 68111 POSITION SUMMARY Medical Receptionist is responsible for first contact with patients of Charles Drew Health Center Director of First Impression, both by telephone as well as in person. Main responsibility is to ensuring that excellent customer service is achieved on every...

  • Director of Rooms

    2 weeks ago


    Omaha, United States The Capitol District Marriott Full time

    Description PURPOSE OF POSITION:Oversee all front office, housekeeping, loss prevention and inventory operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Directs and oversees the implementation of all safety and security programs for the purpose of providing protection of all persons and property and...


  • Omaha, United States Archomaha Full time

    **Front Desk Receptionist, Part-Time** ** Office of the Chancellor - Omaha** Admin & Clerical Part-Time POSITION TITLE: Front Desk Receptionist, Part-Time DEPARTMENT: Human Resources REPORTS TO: Human Resources Director CLASSIFICATION: Regular, Part-Time, Non-Exempt HOURS PER WEEK: 20-28 POSITION SUMMARY The Receptionist is the first point of contact...

  • Housing Specialist

    3 months ago


    Omaha, United States Omaha Housing Authority Full time

    Job DescriptionJob DescriptionThe Omaha Housing Authority is a Non-Profit Government Agency based in Omaha and established in 1935. The Omaha Housing Authority contracts with HUD to provide safe and sanitary housing to low and moderate-income individuals through rent subsidies and administers over 2700 public housing units and over 4,300 Housing Choice...


  • Omaha, Nebraska, United States Merry Maids of Omaha Full time

    Job OverviewMerry Maids of Omaha is seeking a reliable and skilled house cleaning professional to join our team. As a house cleaning specialist, you will be responsible for providing exceptional cleaning services to our clients.Key ResponsibilitiesDevelop a schedule that meets the needs of our clients, with full-time or part-time hours available.Provide...


  • Omaha, Nebraska, United States Urban League of Nebraska Full time

    Scope of Position The Assistant Site Director will be in-charge of daily operations in the absence of the Site Director of the after school and summer programs at the assigned site. Responsibilities Implement program activities as determined by the Site Director Attend weekly staff meetings and necessary training Provide direct supervision of staff and...

  • Front Desk Agent

    3 months ago


    Omaha, United States Hyatt Place Omaha Downtown OM Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Coordinator

    2 months ago


    Omaha, United States Waxing The City of Omaha Midtown Full time

    Job DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFlexible scheduleFree food & snacksTraining & developmentPosition is for the Midtown Crossing locationPay Starts at $13.00/hour + FREE Waxing + other cool work benefits!LOVE WHAT YOU DOAt Waxing the City, we are passionate about helping our clients look and feel their best. We believe...


  • Omaha, United States Green Circle Projects Full time

    EXECUTIVE SUMMARY:Green Circle Projects is seeking a highly motivated Student Housing Asset Manager to oversee two student housing assets in Bowling Green, Kentucky and Omaha, Nebraska. This individual will work closely with ownership to develop and implement strategies to position the properties competitively in their respective markets, optimize their...


  • Omaha, United States Green Circle Projects Full time

    EXECUTIVE SUMMARY:Green Circle Projects is seeking a highly motivated Student Housing Asset Manager to oversee two student housing assets in Bowling Green, Kentucky and Omaha, Nebraska. This individual will work closely with ownership to develop and implement strategies to position the properties competitively in their respective markets, optimize their...


  • Omaha, United States Bank of Montreal Full time

    Application Deadline:09/19/2024 Address:13220 California St. Job Family Group:Wealth Sales & Service. Senior Level Business Development Role. Provides advisory-based sales and relationship management to attract, retain and grow a portfolio of prospec Wealth Advisor, Director, Wealth, Business Development, Financial Planning, Advisor, Banking, Business...


  • Omaha, Nebraska, United States The Capitol District Marriott Full time

    Job SummaryWe are seeking a highly experienced and skilled Director of Rooms Operations to join our team at The Capitol District Marriott. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Rooms Division, ensuring that our guests receive exceptional service and that our hotel meets the highest...