Customer Service Representative
3 weeks ago
We are seeking a motivated and detail-oriented Customer Service Representative to join our team at the George Mauricio Agency, Farmers Insurance in Turlock, CA. If you have a passion for helping people, excellent communication skills, and a strong understanding of personal insurance lines, we want to hear from you
If you are enthusiastic about customer service and have a license in personal lines, this is your opportunity to join a dynamic team dedicated to helping clients protect what matters most
How to Apply:
Send your resume and a cover letter to [email/contact info]. We look forward to hearing from you
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Provide exceptional customer service to clients, addressing inquiries and concerns with professionalism and efficiency.
Assist clients with policy renewals, changes, and claims processing.
Educate clients about their insurance options and help them choose coverage that fits their needs.
Process insurance applications and verify information for accuracy.
Handle customer account management, billing, and payment inquiries.
Maintain accurate client records and follow up on outstanding issues.
Requirement
Must hold a valid Personal Lines License (P&C License preferred).
Strong communication and interpersonal skills.
Ability to multi-task and manage time effectively.
Detail-oriented with the ability to work independently.
Prior experience in customer service or insurance is a plus.
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