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Customer Service Representative

2 months ago

Turlock, California, United States Eden Ts Full time

About the Role:

We are seeking a friendly and energetic Customer Service Apprentice to join our team at Transform Images in Wakefield. As a Customer Service Apprentice, you will be responsible for providing exceptional customer service to our clients, ensuring they receive the highest level of service and satisfaction.

Key Responsibilities:

  • Provide customer service to clients, responding to queries and resolving issues in a timely and professional manner.
  • Assist with serving customer orders, handling cash and card transactions, and maintaining a clean and organized workspace.
  • Participate in stock replenishment and general housekeeping duties to ensure a smooth and efficient operation.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.

Requirements and Prospects:

We are looking for someone who is:

  • Friendly and approachable with excellent communication skills.
  • Confident and able to work independently.
  • Knowledgeable about computers and able to use our systems efficiently.
  • Enthusiastic and willing to learn and develop their skills.

Training and Development:

As a Customer Service Apprentice, you will have the opportunity to gain valuable work experience and develop your skills in customer service, sales, and teamwork. You will also have the chance to achieve a Customer Service Level 2 qualification and progress to a Customer Service Level 3 qualification.

About the Employer:

Transform Images is a small shop based in The Ridings, Wakefield. We are a friendly and supportive team who are passionate about providing excellent customer service and creating bespoke arts for our clients. We are committed to delivering high-quality products and services, and we are looking for someone who shares our values and is eager to learn and grow with us.