HR Service Center Specialist

5 days ago

Houston, United States MD Anderson Cancer Center Full time
The Mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas , the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

This position requires sitting at a desk, using a personal computer, keyboard, scanner, fax and copier, headset, and answering the phone; occasionally lifting or moving equipment less than 20 pounds. Requires interpersonal interaction with various levels of management employees and the general public, which may be stressful. Maintains business professional attire and presentation; wears identification badge.

Key Functions:

Process all Human Resources transactional data including but not limited to:

1. Benefits

· Benefits Confirmation Run

· Benefits Enrollment Forms

· 31 day changes

· Family Status Changes including

o Marriage

o Births

o Deaths

o Divorce

o Adoption

o Court orders

o Dependents entering the US

· Finalization of Benefits

· Evidence of Insurability

· Beneficiary Forms

· Collection of 403B and 457 Retirement forms

· Assist Benefits with NEOP

· Direct State Transfers

· Surviving dependent ID numbers

· Surviving dependent benefits

· Benefit Administration Voids and Deletions

· Cobra Information

· Problem resolution with employees regarding all aspects of benefits enrollment

· Assist Benefits as Spanish/Mandarin speaking representative.

· Working knowledge of all benefit and retirement programs

2. Walk in Clients

· Annual Enrollment

· Exit interviews

· Retirees

· Benefits calculations

· Retirement

· Recruitment

· 31 day changes from NEOP

· Family Status Changes

o Births

o Deaths

o Divorce

o Gain or loss of coverage

o Marriage

o Retirement Plans

o Beneficiary changes

o Adoption

o Court orders

o Dependents entering the US

3. KRONOS

· KRONOS EKCR corrections

· Security

· Password Resets

· Webstamping

· Global sign off

4. Contingent Workers

Loads all contingent worker information to the PeopleSoft system.

5. Disciplinary Actions

· Process all classified and administrative disciplinary actions.

6. Job Data Update Forms (JDUF)

· Process personnel actions for classified employees according to established processing deadlines including but not limited to:

· Terminations

· Cancellation of terminations

· Suspensions

· Return from leave

· Time Status Changes

· Transfers

· Promotions

· Retirement

· Demotions

· Additional Pay

· KRONOS changes
KRONOS Security KRONOS Leave of Absence Corrections
· Merits

· Market Adjustments

· Verify submitted actions for completeness and accuracy.

· Verify turnaround JDUF document for accuracy and distribute to originating department.

· Process the weekly EJDUF electronic mail out.

· Spreadsheets including Time Clock Changes and telephone changes

7. New hire process

· New hire data entry.

· Add Employee ID numbers to RAP

· Update and maintain the weekly NEOP list

· Issue webhire passwords to hiring managers

8. Badging

· Handles all badging request

Other transactional processing duties include but are not limited to:

· The monthly state comptroller report.

· Cell phone supplement

· Tuition Assistance

· Referral Bonus

· Degree updates

· Certification updates

· License updates

· Prior State Service

· Address Changes

· Respond to myHR email inquiries

· Working knowledge of Employee Tuition Assistance Program

· IPARK

· Employment Verifications

· Manual address changes

This position requires sitting at a desk, using a personal computer, keyboard, scanner, fax and copier, headset and answering the phone; occasional lifting or moving equipment less than 20 pounds. Requires interpersonal interaction with various levels of management and employees and general public, which may be stressful. Maintains business professional attire and presentation; wears identification badge.

Education
Required: High school diploma or equivalent.

Experience
Required: Five years of human resources, administrative, call center or clerical experience. May substitute preferred education for experience on a one to one basis.

Must pass pre-employment skills test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

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