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Customer Service Coordinator
3 weeks ago
As a Customer Service Coordinator at Storm Master Gutters, you will play a crucial role in ensuring our customers receive outstanding service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and facilitating a positive customer experience.
Responsibilities:
- Excellent communication and interpersonal skills
- Inbound and Outbound calls
- Entering call notes into system
- Data Entry
- Sending Emails, scanning documents, builder web portals
- 1-2 years of customer service experience
- Basic skills in Microsoft Office products
- Excellent verbal and written communication skills
- Excellent data entry skills
Benefits:
- Medical, dental, and vision coverage
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
- Company Paid Life Insurance
- 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
- Longevity Stock Program
- IBP Foundation
- Scholarship opportunities
- Employee financial assistance Program
- Paid vacation and holidays
- Opportunities for growth and advancement
- Financial Wellness Program offered to all IBP employees free of charge with a completion bonus of $1000 after 6 months of service.
EEO Statement
IBP is an equal opportunity employer.
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