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Network Analyst Hybrid
3 months ago
Overview
This position provides technical support for integrating and administrating the Health Care District’s Local and Wide Area Network environments. In addition, this position is responsible for coordinating problem resolution for network-related issues with vendors and other IT staff as appropriate. This individual applies knowledge as required for analyzing, designing, installing, configuring, managing, and modification of network switches, routers, application appliances, and wireless technology. This position also assists in the formulation and execution of the District’s disaster recovery procedures for all network infrastructure systems.
Responsibilities
Essential Functions:
The Network Analyst coordinates various evaluation, maintenance, installation, and training tasks to ensure the computer network performance meets District and user satisfaction. This position also provides direction, information, and recommendations regarding network configurations and installations. Provide technical assistance for understanding, troubleshooting, and resolving network communication problems. Utilizes all IT Tools/documentation processes. Assists with the integrity of the Help Desk functions and IT On-Call duties. Execute proper evaluation and careful analysis of network technologies. Evaluate new networking technologies as they evolve and recommend performance-enhancing network equipment. Provide technical support and assistance involving network-related problems promptly. Communicate and collaborate with end users/customers, agencies, and departmental staff to troubleshoot and resolve network issues. Maintains current knowledge of information systems technology related to local/wide area networks. Monitors and provides system measurement tools for evaluation purposes, providing daily/weekly and monthly reports on network performance levels across the District and making recommendations for strategic planning and future growth. Understands and provides appropriate and proper security protocols for network data transfers. Works closely with all IT and customers for data integrity and security processes. Configure and deploy network switches, routers, firewalls, VPN appliances, wireless controllers, and access points. Effective in troubleshooting Cisco routers, switches (Catalyst and Nexus), and MPLS circuits. Maintain current firmware/code and security patches on all network devices. Responsible for monitoring licenses and support contracts for all networking equipment. Participates in developing and testing a comprehensive disaster recovery plan to maintain connectivity and accessibility to all essential network resources. Document and update network diagrams and all related procedures as the network evolves. Participates in end-user support and training for the computing environment. Actively participates in maintaining network-related asset management Participates in setting up special facilities to support the Health Care District’s business functions and goals. Travel between work sites to provide support during regular business hours and after hours as required. Take part in emergency duties as required to respond to threats or disasters, man-made or natural.
Qualifications
Education:
High school diploma or GED required. Bachelor’s degree in Information Systems or a related discipline preferred.Experience:
Minimum 1-year experience in the field required. Field experience should encompass enterprise network technologies (CISCO) support, knowledge of disaster recovery procedures, and the ability to work with a diverse technical team and infrastructure required.Certification:
Current Cisco CCNA certification preferred.Licensure:
Valid Florida Driver’s License required.Training:
Knowledge of CISCO routers and switches is required. Knowledge of Cisco ISE, ASAs, and FTD/FMC is a plus.