Director of Operations

3 weeks ago


New York, United States KIND Full time

Who are we?

Since 2004, KIND has been on a mission to create a kinder and healthier world - one snack and one act at a time. Its iconic KIND© bars - made with real, recognizable ingredients - sparked the growth of an entirely new healthy snacking category. Today, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient - whole nuts, whole grains or whole fruit - and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.

Inspired by the belief that acts of kindness can be a transformative force for good, both the KIND brand and The KIND Foundation seek to inspire kindness and empathy.

We're looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you're looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.

 

What you'll do

As the Director of operations, you will be responsible for providing effective guidance for the Contract Manufacturing team on the day-to-day management of the contract manufacturing facilities, with emphasis on production reliability, cost performance, quality and customer service. As a subject matter expert, you are expected to identify options for network capability, capacity needs and improvements. You will work with internal cross-functional teams and the external Co-Man teams to develop operations and supply chain tactics that will efficiently deliver product on time in a high quality and cost-effective manner. You will have accountability to deliver all business initiatives within each location.

 

And this is how you will do it….

  • Building relationships with external manufacturers
  • Develop short to midterm strategies to ensure business continuity.
  • Provide support and direction to the co-man team on the day-to-day operations.
  • Monitor and evaluate KPIs and drive actions to improve performance ensuring effective service, quality, and cost for customers.
  • Implementation of QBR’s
  • Support all contractual processes/procedures to include Request for Proposal, Confidentiality Agreements, Testing Letters, and Manufacturing Contracts to lock in pricing and term.
  • Ensures departmental plans and resources are efficiently utilized so products are produced in accordance with planned manufacturing batch production schedules.
  • Align external capabilities with our projected requirements to understand and support future capacity needs.
  • Provides analysis and direction regarding feasibility, manufacturing and sourcing strategy, logistics and customer service implications, etc.
  • Participate in the development of operating plans and budgets.
  • Creates vision and inspires team on unified operating strategy to ensure short- and long-term success.
  • Set goals and objectives for the co-man department and gain alignment with supporting functions.

 

What you'll bring to KIND

  • Ability to influence, facilitate groups with diverse perspectives and bring teams to consensus / alignment.
  • Experience in leading and conducting process design and improvement projects with cross-functional teams.
  • Excellent verbal and written communication skills & ability to effectively communicate will all levels of the organization
  • A partnership and relationship-based approach in working with internal and external business partners. Always presenting a we not me attitude.
  • Excellent planning and prioritization skills with the ability to multi-task and adapt.
  • Ability to define objectives, scope and resources for projects.
  • Strong problem-solving and analytical skills.
  • Sense of urgency and can-do attitude
  • Broad understanding of business principles, practices and processes in CPG industry.

 

You are...

  • A natural team player
  • A relationship builder, excited by the opportunity to partner with team members cross-functionally
  • A strategic thinker and approach business initiatives with an entrepreneurial spirit
  • Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness

 

You have...

  • Bachelor’s Degree in Engineering, Food Science or Operations Management
  • 7-10 years of relevant experience in a CPG manufacturing or supply chain environment preferably in the food and beverage industry.
  • 3-5 years minimum of project management/leadership experience
  • Experience working with 3rd party contract manufacturers, material vendors and 3PLs
  • Self-motivated and can work autonomously
  • Ability to manage multiple projects and competing priorities
  • Highly proficient in Microsoft Office
  • Ability to travel, estimated 50%

 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $110,000 to $150,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

 

What KIND offers...

KIND provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

  • Competitive salary, including a target bonus and an impressive benefits package
  • Flexible Paid Time Off.  Choose what works best for you, including summer hours
  • Excellent health, dental & vision insurance, with options to fit you & your family’s needs
  • Your health is important Our wellness strategy focuses on mental and physical well-being through in office programs like Drs, Nutritionists, Mindfulness, Chair Massages & others
  • Casual office dress code - feel free to wear your KIND gear
  • Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher
  • Training & tuition reimbursement program, because continuing to learn matters and we support your development
  • A dynamic, ambitious, fun and KIND work environment
  • The opportunity and responsibility to be KIND everyday

 

EEO



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