director, continuity of operations

1 week ago

Brooklyn New York, United States City of New York Full time
Job Description


The COOP Unit manages internal and external continuity planning for New York City, to include City agency outreach, training, exercises, technology coordination, reporting, and program support.

With latitude for independent initiative and judgment, the COOP Director will oversee a team of COOP Project Managers (PMs) and Specialists.

This team is responsible for coordinating with City agency COOP teams to build and maintain the City's ability to continue operations during emergencies.

The Director will be responsible for citywide COOP program administration and key initiatives such as the essential service review. The Director will also work within NYCEM to continuously improve the agency's internal continuity program.


The ideal candidate will have COOP and emergency management experience, project management expertise, the ability to effectively communicate and facilitate, demonstrated experience with stakeholder engagement, and the ability to work in a fast-paced environment.

The COOP Director reports to the Executive Director of Strategic Operations and will conduct the following duties:

  • Manage COOP program administration across City agencies, supporting them in planning, training, and exercising their agency COOP plans and enhancing their COOP programs;
  • Coordinate the citywide account and associated training for the City's emergency mass notification platform;
  • Host an annual COOP Conference for the 40+ City agencies participating in the City's COOP program;
  • Lead NYCEM's internal continuity program, including COOP plan updates, an essential service review, as well as annual COOP exercise development and delivery;
  • Coordinate COOP Unit inputs for grant reporting requirements;
  • Promote and prioritize COOP Unit staff professional development;
  • Help to expand the City's COOP practices through thought leadership;
  • Manage multiple projects independently and provide project management support within specified deadlines;
  • Create polished materials for a variety of audiences, including City executives, focusing on grammar, formatting, and standardization; and
  • Support NYC COOP program elements, strategic initiatives, and special projects.

PLEASE NOTE THE FOLLOWING:

  • The selected candidate will be assigned to an oncall Emergency Operations Center (EOC) team and will be expected to work nonbusiness hours during some emergencies. These nonbusiness hours include nights, weekends, holidays, and extended week hours outside of a 9AM5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the oncall EOC team; and may volunteer to assist with Ready NY emergency
preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

  • UASI
  • This position is grant funded through 8/24/2024 with the possibility of an extension.
  • IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

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