SVP, Group Client Service Leader

3 weeks ago

Chicago, United States Merge Full time

Merge Storytelling and Technology

MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.

Promote Health, Wealth & Happiness

We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.

As our SVP, Group Client Service Leader you will…

Oversee and lead account management processes on your respective accounts within our CPG practice. You’ll act as a senior solution-oriented leader who thrives on developing lasting relationships between the client and agency teams. Utilizing deep industry knowledge and experience, you will inspire team members to make our strategy, creative, media, and technology solutions innovative, smart, and compelling. This position involves consistent client contact and operates at a high level in all aspects of account management.

Be Accountable and Responsible

Business

Bringing a range of established CPG client relationships, partnering effectively with account, channel, creative, and strategy leaders to deliver game-changing solutions that grow the portfolio.Responsible for portfolio business performance, ensuring a growth-oriented mentality, and finding creative solutions to business challenges above and beyond planned annual projects.

Strategy

With a deep marketing mindset, understand the client business holistically, and where they are on the digital maturity scale, to provide strategic considerations/solutions as required.Serve as strategic advisor to lead CPG portfolio, creating and implementing strategic and tactical plans that help clients drive business performance while achieving their objectives.Lead annual brand planning, then oversee both the development and execution of strategic roadmaps that position the team as thought leaders and indispensable business partners.

Relationships

Build a highly trusted, inspiring, and motivating environment that leads to a high level of collaboration with the output of wow work that delights clients.Responsible for establishing and nurturing client relationships through continued relevant solutions that shape the brand in alignment with corporate values and industry standards.

These are the qualifications we’re looking for

15+ years of experience in marketing services for CPG brands with 10+ year experience within a leadership roleBachelor’s Degree in Business or Marketing (MBA a plus) or equivalent work experienceProven track record of delivering business results while pursuing organic growth within the brands under your leadershipExperience thinking holistically across a brand portfolio, providing strategic brand expertise and partnership across several brand stakeholdersComplete understanding of the in-store on-shelf marketing dynamicsAbility to establish strong relationships with clients, including C level, delivering strategically sound recommendations and thought leadership in support of their businessNatural problem solver who thrives in an entrepreneurial environment

#LI-VM1

#LI-HYBRID

And here’s how we live our values at MERGE

Ability. Mastering our craftAgility. Delivering with a growth mindsetHumility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be

  • SVP of Lending

    4 weeks ago

    Chicago, United States RF RENOVO MANAGEMENT COMPANY LLC Full time

    Job DescriptionJob DescriptionPosition: SVP of LendingWho We Are: Renovo Financial is a rapidly-growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff....

  • Senior Financial Advisor

    1 week ago

    Chicago, United States Cooper White Group Full time

    Role: Senior Financial Advisor - USA (SVP/Principal) Our client is a powerhouse Wealth Advisor - Nationally recognised as one of the best places to work alongside one of the strongest compensation models in North America. Renowned for its commitment to excellence, integrity, and client-centric approach. With a rich history of serving high-net-worth...

  • Senior Financial Advisor

    1 week ago

    Chicago, United States Cooper White Group Full time

    Role: Senior Financial Advisor - USA (SVP/Principal) Our client is a powerhouse Wealth Advisor - Nationally recognised as one of the best places to work alongside one of the strongest compensation models in North America. Renowned for its commitment to excellence, integrity, and client-centric approach. With a rich history of serving high-net-worth...

  • Vice President

    4 weeks ago

    Chicago, Illinois, United States The Amynta Group Full time

    We're thrilled that you are interested in joining us here at the Amynta GroupVice President (VP)-Underwriting is responsible for producing, underwriting, managing and retaining profitable business for the company. The primary objective of the VP-Underwriting is to underwrite, maintain and grow the Ambridge portfolio in accordance with the business plan,...

  • SVP, Leasing

    1 week ago

    Chicago, United States Lillibridge Healthcare Services, Inc. Full time

    Job Description: The Senior Vice President, Leasing will play a pivotal role within the Lillibridge Property Management & Leasing (PML) and Ventas Outpatient Medical (OM) teams, contributing significantly to the growth of NOI, the enhancement of total shareholder return, and the overall success of the organization. Responsible for all leasing efforts across...

  • SVP, Growth Executive

    1 week ago

    Chicago, United States MERGE Full time

    Merge Storytelling and Technology MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client...

  • Vice President

    1 month ago

    Chicago, United States The Amynta Group Full time

    We're thrilled that you are interested in joining us here at the Amynta Group!Vice President (VP)-Underwriting is responsible for producing, underwriting, managing and retaining profitable business for the company. The primary objective of the VP-Underwriting is to underwrite, maintain and grow the Ambridge portfolio in accordance with the business plan,...

  • Client Services Analyst

    4 weeks ago

    Chicago, United States The Judge Group Full time

    Our client is currently seeking a Client Service Analyst with mortgage lending experience. This is a 6-month contract-to-hire opportunity that is hybrid to downtown Chicago. RESPONSIBILITIES: Works closely with the business including other Business Process Analysts, CSMs, and India to identify and address inefficiencies, control gaps and enhance client...

  • Client Services Analyst

    4 weeks ago

    Chicago, United States The Judge Group Full time

    Our client is currently seeking a Client Service Analyst with mortgage lending experience. This is a 6-month contract-to-hire opportunity that is hybrid to downtown Chicago. RESPONSIBILITIES: Works closely with the business including other Business Process Analysts, CSMs, and India to identify and address inefficiencies, control gaps and enhance client...

  • Client Services Analyst

    5 days ago

    Chicago, United States The Judge Group Full time

    Our client is currently seeking a Client Service Analyst with mortgage lending experience. This is a 6-month contract-to-hire opportunity that is hybrid to downtown Chicago. RESPONSIBILITIES: Works closely with the business including other Business Process Analysts, CSMs, and India to identify and address inefficiencies, control gaps and enhance client...

  • Construction Project Manager

    3 days ago

    Chicago, United States Leader Automotive Group Full time

    **Job Title**: Construction Project Manager **Department**: Real Estate and Facilities (Corporate) **Location**: Chicago, Illinois, United States **Classification**: Full Time, Onsite/ Hybrid - Travel required within Illinois **Compensation Range**: $85,000 - $110,000/ salary plus opportunity for annual bonus **AutoCanada** and **Leader Automotive**...

  • Client Service Representative

    4 days ago

    Chicago, United States The Horton Group Full time

    JOB TITLE: Client Service Representative - Claims REPORTS TO: Senior Vice President of OperationsEXEMPT/NON: Non- ExemptDIVISION: Horton Risk Advisory SolutionsGENERAL DESCRIPTION – SummaryClient Service Representative - Claims will have a working knowledge of general insurance coverages, terms and procedures to provide support to the clients and Claims...

  • Client Service Representative

    4 days ago

    Chicago, United States The Horton Group Full time

    JOB TITLE: Client Service Representative - Claims REPORTS TO: Senior Vice President of OperationsEXEMPT/NON: Non- ExemptDIVISION: Horton Risk Advisory SolutionsGENERAL DESCRIPTION – SummaryClient Service Representative - Claims will have a working knowledge of general insurance coverages, terms and procedures to provide support to the clients and Claims...

  • Operations and Client Service Manager

    4 weeks ago

    Chicago, United States The Judson Group Full time

    Operations and Client Service Manager | Chicago, Illinois Judson Group has partnered with a growing, well-respected RIA in the search for an Operations and Client Service Manager . The Operations and Client Service Manager is responsible for supporting the operational and portfolio management needs of the firm. The ideal candidate has previous financial...

  • SVP, Information Technology

    4 weeks ago

    Chicago, United States MID-WEST WHOLESALE HARDWARE INC Full time

    Job DescriptionJob DescriptionSVP of Information TechnologyJob Summary:As the Sr. Vice President of Information Technology, you will play a pivotal role in leading the design, development, and implementation of our organizational information systems, software applications, and IT infrastructure. This executive leadership position requires expertise in...

  • Client Service Senior Manager

    3 weeks ago

    Chicago, United States JPMorgan Chase Full time

    Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients. Manage multiple internal and external relationships to provide our clients with best-in-class service. Help be the reason our clients stay with Chase! As a Client Service Senior Manager within the Commercial Bank, you will lead the business, own...

  • Client Service Associate

    1 month ago

    Chicago, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services. As a Client Service Associate within the Commercial Bank, you will resolve client requests while working...

  • Client Service Associate

    3 weeks ago

    Chicago, United States JPMorgan Chase Full time

    Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services. As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with...

  • Client Service Associate

    3 weeks ago

    Chicago, United States JPMorgan Chase Full time

    Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services. As a Client Service Associate in the Commercial Bank you will resolve client requests while working in partnership with...

  • Post-trade Client Services

    4 weeks ago

    Chicago, United States CME Group Full time

    **Description** **Role is fully onsite.** The **Post-Trade Client Services & Risk Analyst** assists with the on-boarding of new clients & platforms, works to engage customers on new initiatives, builds & maintains those relationships & provides day to day support. The incumbent will successfully handle, escalate operational & customer-related issues while...