Assistant Manager

4 months ago

Victoria, United States Church's Chicken Full time



Hiring Immediately


We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast-paced environment.


Apply to this job if you:

  • Demonstrate a passion for guest service and creating exceptional guest experiences.
  • Pride yourself on building relationships with guests and your team.
  • Have strong operational experience.
  • Enjoy leading a diverse team in a fast-paced environment.
  • Are able to engage others and develop high performance within your team.
  • Are committed to maintaining high standards of cleanliness and food safety.
  • Have a cheerful outlook and an outstanding work ethic.


Interested? We would love to hear from you Apply now to join the team


In This Role You Will…


Customer Service:

  • Ensure exceptional guest experiences by providing high-quality service and products.
  • Answer questions about the menu and provide recommendations.
  • Address guest service complaints promptly and professionally, turning negative situations into positive ones.
  • Enjoy making your guests’ day

Restaurant Operations:

  • Manage the shift by ensuring your team has all the tools they need to succeed.
  • Ensure the restaurant meets critical standards of quality, service, and cleanliness.
  • Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
  • Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager
  • Ensure compliance with all restaurant, brand, and franchisee policies.
  • Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership:

  • Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
  • Support team member development through cross-training and delegating tasks effectively.
  • Promote a respectful team culture, managing members with open communication and understanding. 
  • Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
  • Work with integrity, honesty, and accountability in all situations.


Benefits:

  • Competitive compensation
  • Amazing team
  • Career Progression
  • And many more.....
Minimum 2 years of experience in the quick-service restaurant industry * 1-3 years in a supervisory role * Strong math and analytical skills for managing sales goals, inventory, and cash. * Computer Skills: Point of Sale System, Microsoft Office - Word, Excel, and Outlook * Strong leadership, interpersonal and communication skills. * Must be able to lift up to 55 pounds and stand for extended periods. * Valid driver's license and reliable transportation. * Flexibility to work various shifts, including weekends and holidays. * Ability to communicate effectively with customers in English.; additional language skills are a plus but not required. * Legal eligibility to work in the United States.

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