Patient Service Representative Float
7 days ago
Job Description
:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope
patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the electronic medical record (EMR).
2. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations.
3. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients.
4. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service.
5. Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center.
6. Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions.
7. Maintains department and/or individual work queues and reports as required.
8. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office.
9. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
10. Performs other duties as assigned.
Minimum Qualifications
Required
High School diploma or equivalent is required
Preferred
One (1) year customer service experience is preferred One (1) year experience in related/medical field is preferred Understanding of Medical Terminology is preferred
To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
2. Excellent customer service skills, in person and via telephone.
3. Ability to work in a fast-paced environment.
4. Ability to multitask.
5. Strong organizational skills and attention to detail.
6. Ability to maintain confidential information.
7. Contributes to a positive work environment that is supportive of co-workers and patients needs.
8. The employees dependability in reporting for work as scheduled and on-time.
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Anticipated job posting close date:
06/30/2024Location:
Advanced Medical PavilionWork City:
Grand JunctionWork State:
ColoradoScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ - $We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment todiversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
-
Patient Service Representative Float Pool
2 weeks ago
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient account within Intermountains policies and procedures. Practice Details: This is a FT position- You will float to various clinics throughout the metro area patients. Answer phones, takes messages, returns calls and...
-
Patient Services Representative
2 weeks ago
Murray, United States Surgery Partners Full timeJOB TITLE : PSR GENERAL SUMMARY OF DUTIES : The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery. ...
-
Patient Service Representative Lead OB/GYN
2 weeks ago
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope as a team lead to schedule daily work load and ensure timely and accuratescheduling and registration activities. Provide support for cash reconciliation...
-
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures. Scope patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the...
-
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures. Scope patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the...
-
Eligibility Customer Service Representative
1 month ago
Murray, United States Southwest Service Administrators Inc Full timeJob DetailsJob Location Salt Lake City UT - Murray, UT Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service Representative primarily focuses on assisting members with questions regarding eligibility and enrollment of their health benefit plans. Responsibilities:Customer Service Provide high quality customer service...
-
Representative, Insurance Services
1 week ago
Murray, United States R1 RCM Full timeAcclara has been acquired by R1RCM. The addition of Acclara strengthens R1’s value proposition as the trusted partner of choice in comprehensive revenue cycle management. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one...
-
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Practice Details: This is a Full time M-F position patients. Answer phones, takes messages, returns calls and provides needed information, while...
-
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Practice Details: This is a Full time M-F position patients. Answer phones, takes messages, returns calls and provides needed information, while...
-
Murray, United States Intermountain Healthcare Full timeJob Description :This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Red Lodge/Absarokee Clinic This is a PRN "As Needed" position Shifts are weekdays 0800-1730 M-F patients. Answer phones, takes messages, returns calls and...
-
Sonographer Float Pool PRN
2 weeks ago
Murray, United States Intermountain Healthcare Full timeJob Description : Posting Specifics Pay Range: $ - $ hourly + $10/hr float differential Benefits Eligible: No Shift Details: Variable Hours: (PRN) Additional Details: Shift differentials given for evenings, nights and weekends System Float Pool is part of Intermountain Health a nonprofit healthcare organization that focuses on person-centered...
-
Sonographer Float Pool PRN
1 week ago
Murray, United States Intermountain Healthcare Full timeJob Description : Posting Specifics Pay Range: $ - $ hourly + $10/hr float differential Benefits Eligible: No Shift Details: Variable Hours: (PRN) Additional Details: Shift differentials given for evenings, nights and weekends System Float Pool is part of Intermountain Health a nonprofit healthcare organization that focuses on person-centered...
-
Nursing Assistant
1 month ago
Murray, United States Murray Calloway County Hospital Full timeMCCH seeks a Nursing Assistant for our Float Pool department for PRN shifts. This is a PRN position and not elligable for our benefits. Murray-Calloway County Hospital is one of Murray's top employers with over 1,000 employees on our payroll. We're proud of our tradition of excellence and all of us - physicians, nurses, health professionals, staff, auxiliary...
-
Nursing Assistant
4 weeks ago
Murray, United States Murray Calloway County Hospital Full timeMCCH seeks a Nursing Assistant for our Float Pool department for PRN shifts. This is a PRN position and not elligable for our benefits. Murray-Calloway County Hospital is one of Murray's top employers with over 1,000 employees on our payroll. We're proud of our tradition of excellence and all of us - physicians, nurses, health professionals, staff, auxiliary...
-
Certified Surgical Technician Float
1 month ago
Murray, United States Intermountain Healthcare Full timeJob Description :Certified Surgical Technicians at Intermountain Health are committed to providing patient centered care while demonstrating our values of Integrity, Trust, Excellence, Accountability, and Mutual Respect. If you are interested in contributing to our mission of helping people live the healthiest lives possible- come join our team! ...
-
Certified Surgical Technician Float
4 weeks ago
Murray, United States Intermountain Healthcare Full timeJob Description :Certified Surgical Technicians at Intermountain Health are committed to providing patient centered care while demonstrating our values of Integrity, Trust, Excellence, Accountability, and Mutual Respect. If you are interested in contributing to our mission of helping people live the healthiest lives possible- come join our team! ...
-
Patient Care Technician CNA Floatpool
1 month ago
Murray, United States Intermountain Healthcare Full timeJob Description: The Patient Care Tech functions as a clinical support partner to assist the patient care team by performing various tasks and procedures as instructed by a licensed professional. Job Essentials Do you want exposure to a wide variety of hospital specialties? Come join the Resource/Float Pool and live your passion! Don't limit yourself to...
-
Patient Care Technician CNA Floatpool
4 weeks ago
Murray, United States Intermountain Healthcare Full timeJob Description: The Patient Care Tech functions as a clinical support partner to assist the patient care team by performing various tasks and procedures as instructed by a licensed professional. Job Essentials Do you want exposure to a wide variety of hospital specialties? Come join the Resource/Float Pool and live your passion! Don't limit yourself to...
-
Murray, United States Intermountain Healthcare Full timeJob Description: This role involves handling billing, resolving issues that delay or prevent patient account payments within company policies and procedures. Responsibilities include:Answering phones, taking messages, and providing information accurately in the EMRScheduling patient appointmentsRegistering patients and updating demographic dataObtaining...
-
Registered Nurse Outreach Patient Experience
3 weeks ago
Murray, United States Intermountain Healthcare Full timeJob Description :The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and coordination of care with other health team...
