Team Leader, Customer Experience
4 weeks ago
Overview
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the . and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too . We’re looking for a driven professional with an inclusive mindset to join our team as a Team Leader, Customer Experience & Outreach
Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales floor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.
A day in the life as a Team Leader, Customer Experience & Outreach...
Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader. Coach associates on exceptional performance and maintain a strong visible presence in the department/work area. Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable. Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state. Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store. Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions. Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance. Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.What you'll bring to the table...
Your sense of personal style with a discerning eye and passion for design and home furnishings Strong communication and interpersonal skills High school diploma/GED or equivalentWe'd love to hear from you if you have...
1+ years customer service or retail experience Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Need help finding the right job?
-
Team Leader
3 days ago
Cincinnati, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Ohio, our Team Jeni's Team Leaders have the opportunity to earn an average of $22.55 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.Jeni’s Splendid Ice Creams is searching for part-time Team Leaders to join...
-
Team Leader
4 weeks ago
Cincinnati, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Ohio, our Team Jeni's Team Leaders have the opportunity to earn an average of $22.55 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.Jeni’s Splendid Ice Creams is searching for part-time Team Leaders to join...
-
Seasonal Team Leader
2 weeks ago
Cincinnati, United States The Peach Truck - Cincinnati, Dayton Full timeJoin The Peach Truck as a Team Leader, taking on a crucial role in delivering a consistent and exceptional experience for our customers. As a key player, you'll manage product freshness, availability, and brand standards while overseeing and developing our dedicated teams. Your responsibilities extend to operations, including replenishment, inventory...
-
Team Leader
4 days ago
Cincinnati, United States Knapheide Truck Equipment Full timeJob DescriptionJob DescriptionKnapheide Truck Equipment Center in Cincinnati, OH is looking to hire a full-time Team Leader to delegate, coordinate, and execute the production of custom-built work truck bodies and equipment. Reasons to work with us: Stability - We've been in business since 1848Growth opportunities - Over 25 retail stores and upfit...
-
Team Leader
4 weeks ago
Cincinnati, United States Knapheide Truck Equipment Full timeJob DescriptionJob DescriptionKnapheide Truck Equipment Center in Cincinnati, OH is looking to hire a full-time Team Leader to delegate, coordinate, and execute the production of custom-built work truck bodies and equipment. Reasons to work with us: Stability - We've been in business since 1848Growth opportunities - Over 25 retail stores and upfit...
-
Seasonal Team Leader
3 days ago
Cincinnati, United States The Peach Truck - Cincinnati, Dayton Full timeJob DescriptionJob DescriptionJoin The Peach Truck as a Team Leader, taking on a crucial role in delivering a consistent and exceptional experience for our customers. As a key player, you'll manage product freshness, availability, and brand standards while overseeing and developing our dedicated teams. Your responsibilities extend to operations,...
-
Seasonal Team Leader
4 weeks ago
Cincinnati, United States The Peach Truck - Cincinnati, Dayton Full timeJob DescriptionJob DescriptionJoin The Peach Truck as a Team Leader, taking on a crucial role in delivering a consistent and exceptional experience for our customers. As a key player, you'll manage product freshness, availability, and brand standards while overseeing and developing our dedicated teams. Your responsibilities extend to operations,...
-
Team Leader
7 days ago
Cincinnati, United States Whitewater Express Car Wash Full timeJob DescriptionJob Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* Come Work Where Leaders are Grown!Join Our Team to Fast-Track Your Career! At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for...
-
Team Leader
3 days ago
Cincinnati, United States Whitewater Express Car Wash Full timeJob DescriptionJob Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* Come Work Where Leaders are Grown!Join Our Team to Fast-Track Your Career! At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for...
-
Team Leader
2 weeks ago
Cincinnati, Ohio, United States Necco Full timeNecco has an opportunity for a career as Foster Care Team Leader/ Supervisor. This role will add the most value to the company by providing oversight, supervision, and support to Case Managers. This role will also maintain a client caseload and perfo Team Leader, Leader, Team Lead, Client Support, Program Director, Case Manager, Education
-
Team Leader, Design
4 weeks ago
Cincinnati, United States Crate and Barrel Full timeWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...
-
Team Leader
4 weeks ago
Cincinnati, United States Whitewater Express Car Wash Full timeJob DescriptionJob Description *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.*Come Work Where Leaders are Grown!Join Our Team to Fast-Track Your Career! At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people....
-
Team Leader, Design
4 weeks ago
Cincinnati, United States Crate and Barrel Full timeWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...
-
Team Leader
4 days ago
Cincinnati, United States Greater Cincinnati Behavioral Health Services Full timeJob DescriptionJob DescriptionJoin our mission to help individuals with mental illness and addictions to lead healthy and productive lives. GCBHS has an immediate opening for a Team Leader to provide leadership services to our First Team serving adults experiencing mental health and substance use disorder.Why Work at GCBHS?GCBHS is a pioneer in the field of...
-
Team Leader
2 weeks ago
Cincinnati, United States Greater Cincinnati Behavioral Health Services Full timeJob DescriptionJob DescriptionJoin our mission to help individuals with mental illness and addictions to lead healthy and productive lives. GCBHS has an immediate opening for a Team Leader to provide leadership services to our First Team serving adults experiencing mental health and substance use disorder.Why Work at GCBHS?GCBHS is a pioneer in the field of...
-
Customer Experience Specialist
2 weeks ago
Cincinnati, Ohio, United States Best Buy Full timeCustomer Experience Specialist (Advisor) - Job DetailsCustomer Experience Specialist (Advisor)Share JobOverviewPart Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) Backup childcare Tuition assistance for yourself and dependents Generous employee discount Medical, dental,...
-
Customer Experience Specialist
4 weeks ago
Cincinnati, United States Protective Industrial Products Full timeJob DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...
-
Customer Experience Specialist
2 weeks ago
Cincinnati, Ohio, United States Protective Industrial Products Full timeJob Description Job Description Job SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution.Essential FunctionsResponsible for...
-
Customer Experience Coor
3 weeks ago
Cincinnati, United States TJX Companies, Inc. Full time.Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role...
-
Customer Experience Specialist
2 months ago
Cincinnati, United States Protective Industrial Products Full timeJob DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...
