Emergency Medical Technician

JOB PURPOSE OR MISSION: Administers first aid treatment or basic life support care to sick or injured persons in pre-hospital settings and during transport between campuses in accordance with applicable laws, regulations and hospital policies. Performs job duties appropriately for the age population served as defined in the department’s scope of service.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS:
• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS
• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS
• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
• Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS
• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
• Initiates or redesigns to continuously improve work processes.
• Contributes ideas and suggestions to improve approaches to work processes.
• Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS
• Effectively manages time and resources
• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
• Consistently looks for and uses resource saving processes

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS
• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
• Employee proactively reports errors, potential errors, injuries or potential injuries.
• Employee demonstrates departmental specific patient and employee safety standards at all times.
• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
• Employee follows all policies and procedures for accurate patient identification
• Employee visually and verbally validates the patient’s identification by checking the patient’s armband according to facility policy and procedure.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Administers first aid treatment or basic life support care to sick or injured persons in pre-hospital settings.

PERFORMANCE STANDARDS:
• Functions in uncommon situations with the understanding of stress response and methods to ensure personal well-being.
• Understands body substance isolation.
• Functions with the understanding of medical-legal principals associated with emergency care.
• Responds to emergency and on-emergency calls calmly, efficiently, and promptly.
• Recognizes the need to administer basic life support to patients at the scene, en route to the hospital and in any pre-hospital setting in accordance with federal, state, and local laws, regulations, and standards.
• Assess the nature and extent of injury or illness to establish and prioritize medical procedures that follow.

• Treating patient at the scene, en route to the hospital, and in any pre-hospital setting in accordance with federal, state, local laws, regulations, and standards and in accordance with Baton Rouge General Policies and guidelines.
• Open and maintain an airway, as well as, ventilating patients while assisting the paramedic.
• Administer cardiopulmonary resuscitation (CPR), including the use of an Automated External Defibrillator (AED).
• Administer oxygen or oral glucose when indicated, utilizing standing orders as provided on the appropriate protocol or use of medical direction.
• Provide and manage care of basic trauma including the use of splints and spinal immobilization.
• Complete patient care forms, insurance forms, and all other forms in a competent and timely manner.

2. Operates emergency vehicle.

PERFORMANCE STANDARDS:
• Determines that the vehicle is in proper mechanical condition by checking items required by service management and in accordance with federal, state, local laws, regulations and standards; and in accordance with Baton Rouge General policies and guidelines.
• Monitor communication equipment to maintain contact and promptly respond to instructions and calls given by dispatcher.
• Coordinates requests for non-emergent transports in accordance with dispatch guidelines.
• Operates emergency vehicle in a safe manner and with controlled speed, in accordance with federal, state, local laws, regulations and standards; and in accordance with Baton Rouge General policies and guidelines.
• Functions with knowledge of stretcher operations and proper lifting techniques.
• Decontaminates the ambulance following treatment of any patient.
• Ensures the ambulance is clean, washed, and kept in a neat, orderly condition.
• Checks, restocks, and maintains inventory on the ambulance each shift.

3. Perform additional responsibilities and routine tasks as needed.

PERFORMANCE STANDARDS:
• Representing the organization while on duty at public events.
• Will work in the ED in the role of an Emergency Room Technician (EMT) as needed.
• Will perform additional duties as assigned to allow for smooth and efficient operation of Baton Rouge General Ambulance Transport Service.

HIPAA REQUIREMENTS:
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, information related to patient location, religious beliefs and/or public health records, medical records related to quality/data, patient financial information and/or 3rd party billing, patient-related complaints, research information, employee health records and/or employee prescriptions.

SAFETY REQUIREMENTS:
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, PPE, exposure control plans, hand washing, environment of care, patient identification, administers medications, validates, transports, monitors or observes patients for procedures including infusion pumps, and monitors clinical alarms.

EXPERIENCE REQUIREMENTS
1 year experience as EMT.

EDUCATIONAL REQUIREMENTS
High School Diploma or GED preferred.

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Nationally certified EMT, State of Louisiana Licensed EMT
Valid LA Class D Chauffer’s License
BLS-Basic Life Support
Crisis Prevention training (within 6 months of hire)
Physically capable of performing job
Clean driving record
Knowledge of LA traffic laws and proper driving techniques. Some prior knowledge of layout of assigned territory preferred.
Able to understand and carry out instructions; able to comprehend and follow traffic signs. Able to transport assigned materials from building to vehicle and vice-versa. Dependable and motivated to complete duties without constant supervision.