Emergency Response Technician

1 week ago


Baton Rouge, Louisiana, United States Pop-A-Lock Baton Rouge Full time
About the Role

We are seeking a skilled and reliable Emergency Response Technician to join our team at Pop-A-Lock Baton Rouge. As a key member of our roadside assistance team, you will be responsible for providing emergency services to customers in need.

Key Responsibilities
  • Respond to emergency calls and provide assistance to customers in a timely and professional manner.
  • Perform car door unlocking, tire changes, jump-starting, and fuel delivery services as needed.
  • Work independently and make decisions in high-pressure situations.
  • Communicate effectively with customers and provide excellent customer service.
  • Maintain a clean and safe working environment and adhere to company policies and procedures.
Requirements
  • Valid driver's license and a clean driving record.
  • Fuel-efficient vehicle and valid car insurance for work use.
  • Ability to lift and change tires.
  • Trustworthy and reliable with strong customer communication skills.
  • Eligible for Louisiana Locksmith License, which includes an FBI background check.
What We Offer
  • A competitive monthly salary based on performance commissions.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Full training and support to help you succeed in your role.


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