Operations Analyst

About ,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Full-time Benefits - You will receive 21 Personal Time Off Days, 7 Holidays off and you are able to participate in our company-matched 401(k) and our Employee Assistance programs

The Operations Analyst is responsible for providing analytic support for hospital-wide initiatives, service line development, and new patients. While serving as a critical business partner to Clinical Leaders, the Operations Analyst will help drive high quality, improved patient experience and service line growth. The Analyst will develop and utilize reporting tools necessary to support Clinical Operations to drive service line utilization and achieve strategic business targets.

Additionally, this role will gather data to support metrics and analytics, and exercise discretion and independent judgement to make decisions and recommendations. Also, this role supports data standardization processes and helps develop, maintain, and automate tools and systems to support Clinical department monitoring. The role will be tasked daily with serving as a business partner of choice to provide value added insights to hospital executives and Clinical leadership.

Minimum Education Requirements

Must have a bachelor's degree in Business, Finance, Accounting, or another business-related field.

Minimum Experience Required

1-3 years healthcare finance experience or equivalent combination of education and experience preferred Key requirements of this role include excellent communication skills, people and process/project management skills, ability to work under tight deadlines and pressure along with the ability to influence people at all levels of the organization.

Must be proficient in use of Microsoft Suite, e.g., Excel and PowerPoint.

Must be able to effectively work independently as well as with others. Must demonstrate strong time-management skills.

Must be detail-oriented, analytical, and inquisitive.