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Commercial Lines Account Manager

3 months ago

Fort Myers, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Commercial Lines Account Manager to join our growing team in Ft. Myers, Florida.

The Commercial Lines Account Manager is responsible for servicing new and existing clients and helping to maintain positive client relationships for Commercial Lines accounts, providing high quality of service with a focus on the profitability of the business to the agency.

Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.

General Responsibilities:

Review renewal list of policies expiring in the prescribed time frames to determine appropriate actions

Rate and prepare quotations when necessary

Prepare Proposals for presentation by producers

Mail binders and ID cards to insureds

Mail, fax or email application to company and suspend for receipt of policy

Handle client telephone and mail requests for information, endorsements, cancellations, and other services as required

Request endorsements as required

Assist with accounts receivable control

Document all conversations with insured and/or other interested parties

Complete policy rewrites when necessary

Have knowledge and abide by the underwriting guidelines and binding authority guidelines of each company

Send Insurance Coverage Review form or Small Business Questionnaire to be insured with letter as required and attach in Image Right

Maintain and update the AMS 360 database timely and accurately

Inform company and client of errors in policies or endorsements

Maintain knowledge of current legal and social conditions that may impact adequacy of policy coverage and limit

Setup and maintain agency files as required

Required Qualifications:

Florida 2-20 Property & Casualty license

Knowledge of customer service functions such as rating, marketing, claims handling and coverage information

Effective written and verbal communications skills

Proficiency in Microsoft Suite

Good organizational skills, attention to detail and ability to respond to requests effectively and efficiently

Preferred Qualifications:

Experience using AMS360

5+ years of experience in Commercial Lines

What We Offer:

Excellent growth and advancement opportunities

Competitive pay based on experience

Paid Time Off (PTO)

Generous benefits package: health, dental, vision, 401(k), etc.

Employee Stock Purchase Plan

Tuition Reimbursement and Student Loan Repayment Assistance

Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.