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Business Office
3 months ago
Business Office - Registration Specialist
The facility Business Office Registration Specialist is responsible for coordinating business office activity, patient business services, cashiering, bankcard processing, and petty cash, and ensures that all applicable rules, regulations, and standards are followed. Provides backup to the Admissions Department as needed. Performs other related duties as assigned or requested.
RESPONSIBILITIES
Facility Business Office Coordination
• Posts charges accurately and in a timely manner; assures the accuracy, completeness, and timeliness of charge capture per Post Acute Medical (PAM) system, facility, and department policies and procedures.
• Counsels patients and families about their financial responsibilities when asked
• Opens business office mail; reviews and forwards to appropriate department for action; orders necessary supplies.
• Performs financial audits on external provider services. Maintains copies of service.
• Records all cash/payments received in the cash receipt journal (including those received for facility services, gift shop purchases, and cafeteria sales). Posts cash received daily to appropriate accounts; sends all insurance receipts to CBO; issues and processes cafeteria meal cards and payroll deduction vouchers.
• Researches patient accounts and applies payments to correct service dates on cash journal.
• May write receipts for inter-company memos and monies for other Post Acute facilities and handle the transfer of payments to the particular facility.
• Balances cash receipts, prepares bank deposits by : daily and notifies transportation. Notifies Corporate finance of bank deposit daily by entering the information onto the appropriate file on the shared drive.
• Accepts patient valuables, has valuables placed in safe, and documents in patient folder.
• Maintains petty cash account. Verifies vouchers are accurate. Maintains disbursement log and requests reimbursement as needed.
• Ensures all department charges are received daily and are accurately entered in to the computer system; distributes reports to departments for reconciliation.
• Issues receipts for money/credit tickets, etc. and completes receipt report from summary tape. Returns $ to gift shop each morning. Processes credit card transactions.
• Assures patients are cleared financially at discharge; assures that all insurance card forms are signed.
• When cross-trained, provides back up for Admissions Department as needed.
• Ensures proper data entry into HMS on all required fields.
QUALIFICATIONS
Education and Training: High school graduate or GED with math and keyboard skills; -key and computer coursework/skills in data entry, spreadsheet development, and word processing
Experience: Work experience in the area of accounting with data entry or related field is required. Goal-oriented, education-directed person who desires advancement preferred. Word processing and spreadsheet skills required.
Knowledge, Skills, and Abilities:
• Ability to learn and perform complex financial procedures.
• Ability to input data accurately using various computer software programs.
• Ability to accurately complete financial calculations.
• Excellent proofreading and grammar skills.
• Must have a good command of the English language.
• Highly organized and detail-oriented.
• Must be able to acquire and demonstrate knowledge of inpatient services and PAM system programs and offerings, , types of inpatient and outpatient services and facility locations.
• Must be able to remain calm and level-headed in a fast-paced, multi-faceted environment with frequent interruptions.
• Ability to follow directions accurately and timely, meet deadlines, identify priorities and on occasion, be flexible in his/her work schedule.
• Must have the ability to acquire knowledge of state, federal and other regulatory agencies related to facility and patient care.
• Must have the ability to follow through on issues related to insurance verification/approval of benefits.
• Ability to establish relationships and work well with managers, referral sources, physicians, and staff to promote a positive attitude and environment.
ABOUT US
PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than long-term acute care hospitals and physical medicine and rehabilitation hospitals, as well as wound clinics and outpatient physical therapy locations, in states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research.
Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.
We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at for a comprehensive look at how we're able to positively impact our local communities.
PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.