Global Account Director, Technology Vertical

Found in: Talent US C2 - 2 weeks ago


Boston, United States DSV Full time

Time Type:

Full Time

Summary

The Global Account Director will be responsible for managing and growing a portfolio of key global accounts in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the President.

Duties and Responsibilities

Develop and execute account strategies to achieve revenue and profitability targets Build and maintain strong relationships with key stakeholders at assigned global accounts Identify opportunities to expand services and increase revenue within assigned accounts Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues Prepare and present business reviews and performance reports to clients and DSV management Lead and develop a team of account managers to achieve individual and team objectives Conduct regular account planning and review meetings with the team Ensure customer satisfaction through effective communication, responsiveness, and issue resolution

Educational background / Work experience

Bachelor's degree in business, logistics, or a related field is required Master's degree in business or a related field is preferred Minimum of 10 years of experience in sales or account management in the transportation and logistics industry Experience managing global accounts and developing account strategies is required Prior experience leading and managing teams is preferred Strong business acumen and strategic thinking skills Excellent communication and interpersonal skills Ability to build and maintain strong customer relationships Strong leadership and team management skills Proficiency in data analysis and reporting Ability to work in a fast-paced, dynamic environment

Supervisory Responsibilities (if any)

The Global Account Director will be responsible for leading and developing a team of account managers

Preferred Qualifications

Experience working in a multinational corporation is preferred

Language skills

Fluency in English is required Proficiency in other languages is a plus

Computer Literacy

Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required Experience with Microsoft Dynamics 365 is preferred.

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