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Senior Food Service Director

4 months ago


New Orleans, United States Genuine Food Lab LLC Full time
Description

ABOUT GENUINE FOODS  

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. 

About the Position:

As a Senior Food Service Director in our K dynamic environment, you'll play a pivotal role in providing strategic direction and operational oversight within the territory. You'll lead efforts to achieve financial goals, ensure regulatory compliance, foster client relationships, manage staff, and contribute to the betterment of our communities.

Essential Responsibilities:

Client Management: Proven experience managing clients at school districts with multiple sites, ensuring satisfaction and compliance with food programs such as NSLP, CACFP, and CEP. Financial Management: Oversee multi-unit P&L, particularly within K- compliant food programs, making data-driven decisions to drive profitability. Team Leadership: Develop and manage diverse teams, fostering talent development, and maintaining effective communication to achieve key performance indicators (KPIs). Sales Support: Participate in sales presentations, collaborate with Sales, HR, and Finance teams on proposal development, and contribute to the sales and retention process. Compliance & Quality Assurance: Ensure adherence to USDA, regional, state, and local policies governing meal programs, conduct audits, and implement improvement strategies. Strategic Planning: Collaborate with partners to address district needs, mitigate risks, and drive growth initiatives, with a focus on financial results and P&L accountability. Community Engagement: Represent the brand at client and community events, championing inclusion and fostering a positive cultural tone within the district and region. Requirements Experience: Minimum 3-5 years of progressive experience in K- multi-unit foodservice, demonstrating leadership in contract management, customer service, people development, and negotiations. Business Acumen: Proven track record in business growth, financial management, and strategic thinking, with proficiency in Microsoft Suite and analytical skills. Communication Skills: Exceptional client relationship management, presentation, and communication skills, with a proactive and resilient approach to problem-solving. Leadership Qualities: Ability to champion inclusion, drive initiatives, demonstrate ownership, and effectively prioritize tasks in a fast-paced environment.

Note: This job description outlines primary duties and requirements but is not exhaustive. Additional responsibilities may be assigned as needed.

Benefits and Perks  

Health and retirement benefits  Paid time off  K  Performance-based bonuses 

GENUINE VALUES  

TRUSTWORTHINESS: We operate by our commitment to integrity, reliability, and 

consistency. Our clients deserve our very best—every single time. 

PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results. 

and can immediately identify solutions. We learn from our mistakes. No excuses. 

PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's 

backbone of hospitality. Every person matters and every person is seen. 

TRANSPARENCY: We are proud to offer openness and candor in every aspect of us 

business—from service standards, to purchasing, to financials. That’s what successful. 

partnerships are based on. 

Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.