Program Manager
2 weeks ago
Job Description
A Project Manager is equal parts planner, problem solver, analytical thinker, client relationship builder, cheerleader and cat herder. You’ll be leading global teams and clients to deliver digital solutions. You watch timelines and budgets like a hawk. You’re fanatical about quality. You are key to building a positive team environment. You are great a building relationships and driving team collaboration. You care deeply about individual development and high performance standards. You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You transition seamlessly between the nitty-gritty details and the big picture.
Responsibilities
Work pursuit teams to complete RFP's, project scoping, sizing and pricing estimates
Contributes to establishing a project vision
Develops and tracks project plans for individual tracks of work (as part of a larger project plan)
Clarifies and communicates project objectives and success criteria.
Manage and control project scope and the change control process
Drive project delivery through effective use of internal and client status meetings
Assists Project Managers in managing client relationships and preparing for client meetings.
Plans and executes client workshops.
Develops relationships with appropriate client stakeholders.
Provides day-to-day contact for client on track related communications
Assure that projects are delivered according to schedule and within budget
Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
Qualifications
At least 3-5 years of project management experience delivering digital solutions that may include customer / user experience, strategy, data and technology.
Experience implementing marketing / content, CRM or ecommerce platforms preferred
Demonstrated team leadership capability, preferably with teams of 3+ people and project budgets of $250k or more
Solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
Strong knowledge of software development life cycles, web technologies, web development processes and the delivery multi-disciplinary solutions
Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
Demonstrated ability to inspire teamwork and take a leadership role
Successful history of client contact including experience in setting and managing client expectations
Strong verbal and written communication skills
Excellent presentation skills
Proven mentoring, and team-building skills
Ability to solve problems with keen instincts and organizational experience
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