Patient Relations Representative

6 months ago


Catonsville, United States Gastro Health Full time

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package

Duties you will be responsible for:

Answer all incoming calls and route them to the appropriate personnel
Schedule, confirm, and cancel office appointments as patients call in.
Work on referrals and import demographics from the patient portal.
Pick up voicemail messages on a daily basis.
Verify patients health plan benefits & obtain authorization, if needed.
Assist patients with questions and/or concerns regarding procedures
Call-in new prescriptions and refills and obtain authorization if necessary Collect all applicable co-payments, coinsurance, deductibles, or outstanding balances from the patient & post all payments collected.
Research & assist patients with questions regarding balances including collecting applicable payments. Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.

Minimum Requirements

High school diploma 2+ years experience in medical practice or similar setting Ability to multi-task, organized, and customer service

We offer a comprehensive benefits package to our eligible employees:

401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? to learn more about the location.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team



  • Catonsville, Maryland, United States Gastro Health Full time

    Competitive Salary: $45,000 - $60,000 per yearGastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. We are seeking a skilled Patient Relations Representative to join our team.About the RoleThis full-time position offers a unique opportunity to make a meaningful impact in patient care. As a...


  • Catonsville, Maryland, United States Gastro Health Full time

    About the RoleGastro Health is seeking a highly skilled Patient Relations Representative to support our gastroenterology team.Key ResponsibilitiesAnswer incoming calls and direct them to the appropriate departmentSchedule, confirm, and cancel office appointments as neededWork on referrals and import demographics from the patient portalPick up voicemail...


  • Catonsville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    Job OverviewMunicipal Employees Credit Union of Baltimore, Inc. seeks a highly skilled Financial Services Representative to support our members in their financial endeavors.Job DescriptionWe are looking for an experienced and customer-focused professional to join our team as a Financial Services Representative. In this role, you will be responsible for...


  • Catonsville, United States MedStar Health Full time

    General Summary of PositionJob Summary:MedStar Health is looking for a Patient ServiceCoordinator to join our team in Catonsville, MD! As a Patient Service Coordinator, you will be responsiblefor providing the best customer service to patient by greeting them with awarm and friendly smile, checking in/out processes, gathering demographicinformation,...


  • Catonsville, United States Medstar Full time

    General Summary of Position Job Summary:MedStar Health is looking for a Patient Service\rCoordinator to join our team in Catonsville, MD! As a Patient Service Coordinator, you will be responsible\rfor providing the best customer service to patient by greeting them with a\rwarm and friendly smile, checking in/out processes, gathering demographic\rinformation,...


  • Catonsville, Maryland, United States First Connect Full time

    **Job Title:** Licensed Practical NurseJob Type: Full-timeJob Category: Healthcare, MedicalAt First Connect, we are seeking a skilled Licensed Practical Nurse (LPN) to join our team in Catonsville. As an LPN, you will provide high-quality patient care and support in a dynamic healthcare environment.Responsibilities:Deliver patient-centered care with...


  • Catonsville, United States Municipal Employees Credit Union of Baltimore, Inc. Full time

    BRANCH LOCATIONWestview Branch 5910 Baltimore National Pike, Catonsville, MD ****INCLUDES SATURDAYS****COMPANY SUMMARY: MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECU's success in empowering our members to improve their financial well-being and live...


  • Catonsville, United States Ascension Full time

    St. Agnes Community Practice - Bariatrics, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and...


  • Catonsville, United States Ascension Full time

    St. Agnes Medical Group Catonsville, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and support,...


  • Catonsville, United States PointClickCare Full time

    PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown...


  • Catonsville, United States PointClickCare Full time

    Job DescriptionPointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception,...


  • Catonsville, United States A2Z PHYSICAL THERAPY LLC Full time

    Job DescriptionJob Descriptiona2z Physical Therapy is looking for a full-time physical therapist to serve primarily in Baltimore City, Baltimore County, and potentially Harford County. The therapist will provide high-quality care to patients involved in car accidents, slip-and-fall incidents, and workers' compensation cases. The ideal candidate will be a...


  • Catonsville, United States A2Z PHYSICAL THERAPY LLC Full time

    Job DescriptionJob DescriptionJob Description: a2z Physical Therapy is seeking a full-time, experienced physical therapist to provide high-quality care to patients involved in car accidents, slip-and-falls, and workers' compensation cases. The ideal candidate is a highly motivated and compassionate individual dedicated to improving their patient's...


  • Catonsville, United States A2Z PHYSICAL THERAPY LLC Full time

    Job DescriptionJob DescriptionJob Description: a2z Physical Therapy is seeking a full-time, experienced physical therapist to provide high-quality care to patients involved in car accidents, slip-and-falls, and workers' compensation cases. The ideal candidate is a highly motivated and compassionate individual dedicated to improving their patient's...


  • Catonsville, Maryland, United States Municipal Employees Credit Union of Baltimore Full time

    Municipal Employees Credit Union of Baltimore seeks highly skilled individuals to fill Member Service Representative positions. As a key member of our team, you will be responsible for providing exceptional customer service, promoting credit union products and services, and resolving member inquiries in a timely and professional manner.About UsWe are a...

  • Driver

    4 weeks ago


    Catonsville, United States Hertz Full time

    Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local Edition office to various locations. Wages: $15.00 per hour The general responsibilities will include but are not limited...


  • Catonsville, United States Williams Consulting LLC Full time

    Williams Consulting, LLC (WCLLC) is in search of a Board Certified Bilingual Physician Medical Expert (ME). ME's will provide both factual evidence and expert opinion based on clinical knowledge and expertise at hearings before an Administrative Law Judge (ALJ). The hours are flexible. Williams Consulting, LLC is an 8(a), HUBZone, Woman-Owned Small Business,...

  • Endodontist or Dentist

    13 hours ago


    Catonsville, United States Porter Dental & Braces - a Benevis company Full time

    Endodontist or Dentist at Porter Dental & Braces - a Benevis company summary: As an Endodontist at Benevis, you will utilize specialized skills in complex root canal treatments while upholding the highest standards of patient care. Your role involves diagnosing and treating dental issues related to tooth pulp and roots, collaborating with a dedicated dental...

  • Porter Dental

    6 days ago


    catonsville, United States Porter Dental & Braces - a Benevis company Full time

    Endodontist or Dentist at Porter Dental & Braces - a Benevis company summary: As an Endodontist at Benevis, you will utilize specialized skills in complex root canal treatments while upholding the highest standards of patient care. Your role involves diagnosing and treating dental issues related to tooth pulp and roots, collaborating with a dedicated...


  • Catonsville, United States Porter Dental & Braces - a Benevis company Full time

    Endodontist or Dentist at Porter Dental & Braces - a Benevis company summary: As an Endodontist at Benevis, you will utilize specialized skills in complex root canal treatments while upholding the highest standards of patient care. Your role involves diagnosing and treating dental issues related to tooth pulp and roots, collaborating with a dedicated...