Valet Parking Associate

2 months ago

Milwaukee, United States Towne Park Full time

At Towne Park, it’s more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

For more information about our privacy policy, please click here.

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-$12 per hour plus $6-$8 per hour in tips.

Work Schedule: The work schedule for this position is AM/PM .

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.

Seasonal and temporary roles are not eligible for benefits outlined above.

SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) - % of Time

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%

Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%

Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%

Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%

Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%

The total amount of time for all functions of the job - 100%

QUALIFICATIONS

Education:

High school diploma or general education degree (GED)

Required Licensure, Certification, etc.:

A valid driver’s license and clean driving record Must be at least 18 years of age and be able to pass a criminal background and drug screen

Work Experience:

One (1) month related experience and/or training; OR equivalent combination of education and experience

Knowledge:

Knowledge of principles and processes for providing customer and personal services.

Skills:

Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking

SCOPE

Authority to Act:

Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility:

The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

  • Valet Parking Attendant

    7 days ago

    Milwaukee, Wisconsin, United States Parking Management Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a key member of our guest services team, you will be responsible for providing exceptional service to our clients and ensuring a seamless experience for their guests.Key ResponsibilitiesGuest Arrival and Departure: Greet guests...

  • Valet Parking Attendant

    6 days ago

    Milwaukee, Wisconsin, United States The Wisconsin Country Club Full time

    About The Wisconsin Country ClubThe Wisconsin Country Club is a premier private club offering an exceptional golfing experience. Our 18-hole golf course, designed by Harry Smead and David Gill, features tree-lined fairways, intricately contoured greens, and well-positioned bunkering. In addition to golf, members enjoy access to four hard tennis courts, six...

  • Valet Parking Attendant

    1 week ago

    Milwaukee, Wisconsin, United States internationalalfaromeousa Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Valet Parking Attendant to join our team at International Hyundai. As a Valet Parking Attendant, you will be responsible for ensuring the safe and efficient parking of vehicles, as well as providing exceptional customer service to our clients.ResponsibilitiesPark and retrieve vehicles in a safe...

  • Valet Parking Attendant

    5 days ago

    Milwaukee, Wisconsin, United States The Marcus Corporation Full time

    About the RoleWe are seeking a highly skilled and customer-focused Valet Parking Attendant to join our team at The Marcus Corporation. As a Valet Parking Attendant, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.Key ResponsibilitiesGuest Services: Greet and welcome all guests,...

  • Valet - Parking and Customer Service Professional

    5 days ago

    Milwaukee, Wisconsin, United States internationalalfaromeousa Full time

    About the RoleWe are seeking a highly skilled and customer-focused Valet Parking Attendant to join our team at International Hyundai. As a Valet Parking Attendant, you will be responsible for providing exceptional customer service while ensuring the safe and efficient parking of vehicles.Key ResponsibilitiesPark, retrieve, and protect vehicles in a secure...

  • Parking Lot Auditor

    5 days ago

    Milwaukee, Wisconsin, United States Parking Management Services Full time

    Parking Lot Auditor Job DescriptionJob Summary:Parking Management Services is seeking a dedicated individual for the position of Parking Lot Auditor. As a Parking Lot Auditor, you will be responsible for monitoring parking lots and garages, performing operational duties, and providing excellent customer service.Key Responsibilities:Monitor parking lots and...

  • Valet Attendant

    3 months ago

    Milwaukee, United States J|D Operational Services Full time

    Job DescriptionJob DescriptionDescription:Employment Type: Full-TimeFLSA Status: Non-ExemptSalary: $15.00 - $19.00 per hour + TipsLocation: Milwaukee Mitchell International Airport - MKEWeekly Payroll! Get paid every single week!Position Description Summary:The Valet Attendant is responsible for creating and maintaining a pleasant, friendly, and professional...

  • Valet Driver

    17 hours ago

    Milwaukee, Wisconsin, United States SP Plus Corporation Full time

    About the JobAt SP Plus Corporation, we are seeking a skilled and customer-focused Valet Driver to join our team. As a Valet Driver, you will play a critical role in ensuring the satisfaction of our clients by providing exceptional service and ensuring the safe and secure parking of their vehicles.Key ResponsibilitiesDeliver exceptional customer service by...

  • Parking Services Associate

    1 week ago

    Milwaukee, Wisconsin, United States The Wisconsin Country Club Full time

    Key Responsibilities:Welcome and greet patrons at The Club, providing exemplary valet services.Assist guests by opening doors and helping with luggage or other cumbersome items.Manage traffic flow in the parking area as necessary and aid guests in entering and exiting the parking lot.Respond to inquiries from guests regarding events taking place within The...

  • Lot Auditor

    2 months ago

    Milwaukee, United States Parking Management Services Full time

    Job DetailsJob Location Milwaukee WI - Milwaukee, WI Position Type Full Time / Part Time Job Shift Mornings / Second Shift / Evening DescriptionCompany: Parking Management Company - PMC Job Title: Lot Auditor / Lot Attendant Position Type: Full-time and Part-time Pay: Hourly Parking Management Company is Hiring: Lot Attendants / Lot Auditors! Parking...

  • Valet Services Supervisor

    1 week ago

    Milwaukee, Wisconsin, United States J|D Operational Services Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Parking Operations Manager to join our team at J|D Operational Services. The successful candidate will be responsible for managing all aspects of parking operations, including supervising staff, managing budgets, and ensuring exceptional customer service.Key...

  • Valet Supervisor

    2 weeks ago

    Milwaukee, United States J|D Operational Services Full time

    Job DescriptionJob DescriptionDescription:Employment Type: Full TimeFLSA Status: Non-ExemptHourly Rate: $18 per hour + OvertimeLocation: Milwaukee Mitchell International Airport (MKE)Weekly Payroll! Get paid every single week!Position Description Summary:Assist the Valet Managers in managing all elements of the parking facilities to contractual expectations,...

  • Valet Attendant

    4 months ago

    Milwaukee, United States The Wisconsin Country Club Part time $12

    Responsibilities:Greet and welcome guests to The Club and offer professional valet services.Accommodate guests by opening doors and assisting with luggage or other heavy items.Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot.Answer guests' questions regarding events happening inside The Club.Collect...

  • Valet Attendant

    1 week ago

    Milwaukee, United States The Wisconsin Country Club Part time $12

    Responsibilities:Greet and welcome guests to The Club and offer professional valet services.Accommodate guests by opening doors and assisting with luggage or other heavy items.Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot.Answer guests' questions regarding events happening inside The Club.Collect and...

  • Parking Attendant

    2 weeks ago

    Milwaukee, Wisconsin, United States The Marcus Corporation Full time

    At The Marcus Corporation, we believe in the power of creativity and exceptional service. Our team is dedicated to providing a welcoming atmosphere for all guests, and we are currently seeking a Parking Attendant to join our esteemed establishment. This role is vital in ensuring that our guests feel valued from the moment they arrive. Key Responsibilities:...

  • Parking Operations Supervisor

    2 weeks ago

    Milwaukee, Wisconsin, United States J|D Operational Services Full time

    Job OverviewEmployment Type: Full TimeFLSA Status: Non-ExemptHourly Rate: $18 per hour + OvertimePosition Summary:The Parking Operations Supervisor plays a crucial role in overseeing the management of parking facilities, ensuring compliance with contractual obligations while prioritizing service quality, employee guidance, cost management, and the physical...

  • Parking Facilities Supervisor

    3 months ago

    Milwaukee, United States J|D Operational Services Full time

    Job DescriptionJob DescriptionDescription:Employment Type: Full TimeFLSA Status: Non-ExemptHourly Rate: $18 per hour + OvertimeLocation: Milwaukee Mitchell International Airport (MKE)Weekly Payroll! Get paid every single week!Position Summary:Assist the Manager in managing all elements of the parking facilities to contractual expectations, focusing on...

  • Automobile Attendant

    2 weeks ago

    Milwaukee, Wisconsin, United States Towne Park Full time

    Join Towne Park as a Valet Parking Associate At Towne Park, we believe in making a difference through exceptional service. As a leader in hospitality services, we are dedicated to creating positive experiences for our guests. By joining our team, you will have the chance to impact the lives of countless visitors and clients we serve. Whether it’s providing...

  • Parking & Guest Services Associate

    2 weeks ago

    Milwaukee, Wisconsin, United States The Wisconsin Country Club Full time

    About The Wisconsin Country ClubThe Wisconsin Country Club is a premier private club offering an exceptional experience for its members. Our beautiful 18-hole golf course, designed by Harry Smead and David Gill, is renowned for its challenging play and scenic views. In addition to golf, our members enjoy a variety of amenities including tennis courts,...

  • Front Desk Ambassador

    1 week ago

    Milwaukee, Wisconsin, United States Marcus Hotels Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Valet Attendant to join our team at The Pfister Hotel. As a Valet Attendant, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.**Key Responsibilities:**• Welcome and assist guests with luggage and valet services•...